Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Smitty's Carwash
Princeton, TX
02.2024 - Current
Ensured compliance with company policies and procedures throughout the team.
Motivated staff through positive reinforcement techniques.
Resolved customer complaints promptly and efficiently.
Identified opportunities for upselling additional products or services based on customer needs.
Provided exceptional customer service to ensure customer satisfaction.
Maintained a high level of professionalism when dealing with difficult customers.
Developed strong relationships with customers by providing personalized assistance and support.
Overnight Stocker
HEB Grocery Store
Allen, TX
01.2023 - 02.2024
Organized shelves, racks and bins to ensure product availability.
Helped unpack shipments, check contents against invoices, sort boxes into stacks for stocking purposes.
Verified accuracy of incoming shipments against purchase orders.
Performed daily inventory checks to maintain accurate records for ordering purposes.
Adhered strictly to safety regulations while handling heavy equipment such as forklifts and pallet jacks.