Dedicated professional skilled in operations management, team collaboration, and customer service. Demonstrates a strong ability to adapt, streamline operations, and contribute to team success across various roles.
Overview
7
7
years of professional experience
Work History
Prep Cook
Green Lantern Pizza
Madison Heights
05.2026 - Current
Prepared ingredients for pizza and other menu items daily.
Maintained cleanliness and organization of the kitchen workspace.
Followed food safety guidelines to ensure quality standards.
Inbound Expert
Target
10.2025 - Current
Unloaded and processed inbound freight to ensure timely availability of merchandise in a fast-paced retail environment.
Sorted, staged, and stocked merchandise to enhance floor replenishment and maintain sales readiness.
Maintain backroom organization and inventory accuracy while meeting productivity and safety standards.
Collaborated with team members to efficiently complete truck unloads and meet daily workload deadlines.
Assistant Store Manager
Tobacco Shoppe
01.2025 - 08.2025
Served as General Manager, ensuring operational continuity and effective leadership in store management.
Supported hiring, training, interviews, and staff scheduling to maximize productivity.
Managed inventory control, including truck orders, receiving, and stock organization to ensure optimal stock levels.
Provided exceptional customer service while overseeing transactions and daily store operations to enhance customer satisfaction.
Senior Processing Technician & Medical Screener
CSL Plasma
09.2023 - 08.2024
Executed medical screenings, vitals, and donor assessments, ensuring accuracy and professionalism to enhance donor experience.
Processed, labeled, and shipped plasma test samples, adhering to strict compliance standards to maintain quality control.
Calibrated and maintained medical equipment, ensuring optimal safety and reliability for effective medical procedures.
Head Cake Decorator (Key Holder)
Nothing Bundt Cakes
02.2022 - 07.2023
Managed custom orders, collaborating with customers to fulfill individual preferences and enhance satisfaction.
Designed and decorated premium baked goods, elevating brand presentation and fostering customer loyalty.
Oversaw order fulfillment and daily workflow, ensuring timely delivery and maintaining operational efficiency.
Assistant General Manager
Wendy's
04.2021 - 02.2022
Directed daily operations, supervising kitchen and front-of-house staff to ensure seamless service.
Ensured compliance with food safety, cleanliness, and customer service standards to enhance guest experience.
Trained and coached employees while managing schedules to align team performance with operational goals.
Night Manager
Sonic Drive-In
09.2019 - 03.2021
Supervised nightly operations, ensuring efficient food preparation, high-quality customer service, and effective team collaboration.
Managed cash handling and prepared accurate nightly reports to ensure smooth closing procedures.
Supervised night operations to ensure efficient service and customer satisfaction.
Trained and mentored team members on best practices and safety protocols.
Handled cash management and performed nightly financial reconciliations.