Devin Carlson
Derry
Summary
Results-driven professional with a strong background in retail operations and marketing collaboration. Skilled in developing training programs, implementing promotional strategies, and fostering teamwork to drive sales and enhance customer experiences.
Dynamic Product Representative with expertise in product knowledge, sales strategy, and client acquisition. Proven ability to enhance customer engagement through effective training and promotional initiatives.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Product Representative
Loreal Luxe, Lancome / Versace
Salem, NH
08.2024 - 01.2026
- Delivered product knowledge training to retail staff, enhancing customer engagement and sales techniques.
- Developed promotional materials for product launches, increasing brand visibility and consumer interest.
- Collaborated with marketing teams to execute in-store events, driving customer traffic and brand loyalty.
- Analyzed customer feedback to identify trends, informing strategies for product improvements and marketing approaches.
- Engaged with customers directly to provide personalized recommendations, improving overall shopping experience.
- Assisted in inventory management processes, ensuring optimal stock levels and availability of key products.
Machine Operator
HITCHINER Manufacturing Co
Milford, NH
03.2023 - 08.2023
- Operated precision machinery to manufacture complex components in adherence to quality standards.
- Monitored production processes, identifying and resolving issues to maintain operational efficiency.
- Conducted routine maintenance on equipment to ensure optimal performance and reliability.
Assistant Store Manager / Team Leader
Pet Supplies Plus
Bedford, NH
02.2022 - 07.2024
- Assisted in managing daily operations, ensuring high standards of customer service and store presentation.
- Developed employee training programs, enhancing team performance and product knowledge.
- Collaborated with management to optimize inventory control processes, reducing stock discrepancies.
- Implemented promotional strategies, increasing customer engagement and sales during key events.
- Mentored new staff members, promoting a culture of teamwork and collaboration within the store environment.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Education
Associate of Applied Science - Integrated Agriculture / Horticulture
University of New Hampshire
NH06-2018
Skills
- Social media marketing
- Sales strategy development
- Client acquisition
- Product knowledge expertise
- Product demonstration
- Brand promotion
- Teamwork
- Multitasking Abilities
- Reliability
Certification
Warehouse Forklift Operator Certification
Languages
English
Native or Bilingual
Timeline
Product Representative
Loreal Luxe, Lancome / Versace
08.2024 - 01.2026
Machine Operator
HITCHINER Manufacturing Co
03.2023 - 08.2023
Assistant Store Manager / Team Leader
Pet Supplies Plus
02.2022 - 07.2024
Associate of Applied Science - Integrated Agriculture / Horticulture
University of New Hampshire