Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Devin Castillo

Milwaukee ,WI

Summary

Dynamic Crew Trainer at Culver’s Restaurant with a proven track record in enhancing customer service and team performance. Skilled in employee training and complaint resolution, I effectively mentored new staff, ensuring adherence to food safety standards and operational excellence. Committed to continuous improvement and fostering a collaborative work environment.

Overview

3
3
years of professional experience

Work History

Crew Trainer

Culver’s Restaurant
Milwaukee Wi
06.2022 - Current
  • Supported team in maintaining high standards of customer service during peak hours.
  • Observed and provided feedback on crew performance to ensure compliance with company policies.
  • Engaged in regular communication with management to address crew concerns and improve workflow efficiency.
  • Assisted in training new crew members on operational procedures and safety protocols.

Education

Pulaski High School
Milwaukee Wi
06.2025

Skills

  • Customer service
  • Employee training
  • Cash handling
  • Team leadership
  • Decision-making
  • Safe food handling
  • Team leadership and supervision
  • Coaching and mentoring
  • Food safety understanding
  • Food safety
  • Cleaning and sanitation
  • Sanitation and cleaning
  • Opening and closing procedures
  • Delegating work
  • POS systems
  • Role modeling
  • Mentorship
  • Work Planning and Prioritization
  • Workforce management
  • Complaint resolution
  • Continuous improvement
  • Restaurant standards
  • Policies and procedures

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Crew Trainer

Culver’s Restaurant
06.2022 - Current

Pulaski High School
Devin Castillo