Devin Clark
Lacona,NY
Summary
Detail-oriented and analytical professional with a proven track record in large-scale retail, sales, banking, and customer-centric environments, excelling in both front-end and back-end operations. Recognized as a collaborative team player with an ownership mentality, consistently delivering exceptional customer service. Quick learner thriving in dynamic settings, demonstrating adaptability across various roles and responsibilities. Extensive experience in the service industry and a strong sales background enable effective independent work or teamwork to drive company objectives forward.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Field Sales and Marketing Representative
Techtronics Industries
2024.11 - Current
- Working on site in a fast paced retail environment, dedicated to providing customers with an informed purchasing decision using ever increasing knowledge of the products we carry.
- This role includes many opportunities to gain experience in merchandising, advertising/marketing, sales operations and people skills.
- Developed and executed targeted marketing campaigns to boost brand awareness and product visibility.
- Analyzed market trends and customer feedback to refine sales strategies and improve customer engagement.
Loan Operations Specialist
Pathfinder Bank
2021.07 - 2024.10
- Maintaining and improving customer relations across multiple modes of loan servicing.
- Responsible for maintaining escrow accounts for all clientele, including commercial and residential taxes and insurance.
- Heavily focused on working as part of a larger team, experienced in maintaining loans, working audits, assessing and providing solutions for customer issues/inquiries, and utilizing a wide range of customer service skills.
- Conducted thorough reviews of documentation to verify accuracy and completeness of loan files.
Merchandise Associate
Lowe's
2020.02 - 2021.07
- Responsible for maintaining the appearance and proper safety guidelines of the entire store.
- Servicing select product bays daily and performing specific resets for quarterly and seasonal objectives.
- Includes Heavy lifting, in depth understanding of Planograms/Schematics, following directions, and a large focus on both teamwork and independent work.
Head Cashier
Lowe's
2015.10 - 2020.02
- Trained and mentored new cashiers to enhance service delivery and operational knowledge.
- Supervised daily cash operations, ensuring accuracy and efficiency in transactions.
- Responsible for customer debt collect communication.
- Implemented process improvements that streamlined checkout procedures, reducing customer wait times.
Education
Highschool - Diploma
South Jefferson Central School
Skills
- Problem-solving
- Task prioritization
- Data entry
- Basic Math
- Time management
- Planogram/Diagram literacy
- Data analysis skills
- Computer literacy
Certification
Driver's License, Class D
Languages
English
Timeline
Field Sales and Marketing Representative
Techtronics Industries
2024.11 - Current
Loan Operations Specialist
Pathfinder Bank
2021.07 - 2024.10
Merchandise Associate
Lowe's
2020.02 - 2021.07
Head Cashier
Lowe's
2015.10 - 2020.02
Highschool - Diploma
South Jefferson Central School
Personal Information
- Authorized To Work: US
- Driving License: Class D