Devin Cotter
Fort Worth,TX
Summary
Customer-focused & dedicated professional with several years of experience delivering extraordinary hospitality & guaranteeing guest satisfaction through impeccable customer service. A proactive employee with a proven ability to effectively multitask to achieve a goal & manage conflicts promptly. A natural collaborator with a strong suit in conflict resolution who fosters positive customer experiences. As a flight attendant, I will utilize my customer service expertise paired with a solution-oriented & performance-minded approach to constantly elevate American Airlines.
Overview
1
1
year of professional experience
1
1
year of post-secondary education
Work History
Server
Cheddars Stratch Kitchen
Fort Worth, Texas
05.2025 - Current
•Effectively provided guests with a memorable dining experience & quality customer service.
•Followed all food safety & food handling procedures.
•Prioritized hospitality through the use of teamwork & collaboration with other servers to adapt to highly dynamic situations.
•Efficiently processes all cash & card payments.
•Resolved guest conflicts by listening & attending to guest needs, taking the initiative, using strong problem-solving & conflict-resolution skills.
Server Assistant
Cheddars Stratch Kitchen
Fort Worth, TX
10.2024 - Current
•Prioritized the health & safety of all guests & staff by keeping a thoroughly sanitized dining environment.
•Efficiently bussed & cleaned tables to ensure a fast table turnover rate.
•Utilized knowledge of food safety to help servers prepare meals.
•Effectively participated in teamwork to manage conflicts, guaranteeing a smooth restaurant operation.
Education
Associate of Arts -
Tarrant County College
Fort Worth, TX 08.2023 - 05.2024
Skills
Adaptability
Attentiveness
Conflict Resolution
Customer Service Excellence
Critical Thinking
Effective Communication
Hospitality
Leadership
Reliable
Resilient
Successful Multitasker
Team Collaboration
Time-management
Timeline
Server
Cheddars Stratch Kitchen
05.2025 - Current
Server Assistant
Cheddars Stratch Kitchen
10.2024 - Current
Associate of Arts -
Tarrant County College
08.2023 - 05.2024