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  Experienced professional with 12 years in administrative support and customer service, specializing in reputation management. Demonstrated efficiency and accuracy in operations, complemented by strong planning and problem-solving abilities. Proven communication skills enhance customer interactions and satisfaction.


Experienced Customer Service Representative at Global Payments, specializing in fraud detection and prevention. Adept at resolving complex issues and communicating effectively to reduce financial risks and boost customer satisfaction. Proven ability to conduct thorough investigations and collaborate with internal teams to enhance service quality and processes.

Dedicated Member Experience professional with over 6 years history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Skilled in providing emotional, social, and vocational support to clients. Strong understanding of mental health issues and treatment options. Excellent communication and interpersonal skills. Problem-solver with strong attention to details and self-motivated. Ready to contribute to a dynamic team and make a positive impact in the operations of a company.

To transition into the legal field as my career.

Olan Kangas

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