DEVIN CROTEAU
North Smithfield,RI
Summary
Skilled Apprentice with 9 years of structural experience between civilian and military applications. Expert in using equipment, hand tools and power tools to complete tasks quickly and accurately. Hardworking mentality and great mechanical skills. Experience in residential and large scale commercial buildings. Skilled in inventory control and records management. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
FIELD SERVICE DISPATCH
UNITED RENTALS 58E
WORCESTER, MA
03.2022 - Current
- Communicated regularly with field technicians regarding job progress and any changes in job scope or requirements.
- Developed and maintained relationships with customers to ensure customer satisfaction.
- Organized service technicians' schedules, ensuring all deadlines were met.
- Coordinated the delivery of parts to technicians in the field.
- Scheduled routine maintenance visits for customers based on their individual needs.
- Followed up with customers after completion of jobs to ensure satisfaction.
TOOL TRAILER COORDINATOR
UNITED RENTALS 54B
SMITHFIELD, RI
07.2021 - 03.2022
- Act as primary contact for customer
- Responsible for marking/entering tools in Total Control system
- Assist in mobilization and setup of the trailer at the customer’s site
- Maintain a clean and presentable trailer
- Provide regular communication with customers to maintain sufficient supply of tool quantities in conjunction with manager
- Supports shipping and receiving at trailer and branch
STRUCTURAL APPRENTICE
United States Air Force
06.2015 - 06.2021
- Operated hand and power tools and diagnostic equipment to complete various aspects of jobs.
- Assisted with administrative tasks to better understand industry processes.
- Interacted with supervisor and various experts to address escalated issues.
- Shadowed craft experts and supervisors to learn wide range of simple and complex techniques.
- Provided clean finish by smoothing, sanding and caulking areas. Operated hand trucks, forklifts and scissor lifts.
- Trained new employees on proper use of woodworking equipment to prevent accidents.
- Built and packaged products to comply with multiple work orders and deadlines.
- Worked alongside senior team members to learn all related job tasks and roles.
Education
High School Diploma -
North Smithfield High School
North Smithfield06.2015
Some College (No Degree) - Civil Engineering
Naval Construction Training Center
Gulfport, MSSkills
- Schedule Preparation
- Outside Contractor Oversight
- Employee Safety Training
- Tool and Parts Inventory Oversight
- Hand and Power Tool Operation
- Decision Making
- Tools and Equipment Maintenance
- Data Entry and Analysis
- OSHA Compliance
- Field Operations
- Scheduling Coordination
Accomplishments
- Enabled Hurricane Michael recovery operations, deployed 65 shelters/ 3 Million in assets, 1.2K personnel camp
- Career driven; attended 6 hour John C .Maxwell Principles of leadership PDS, 60 hour OSHA Safety course
- Deployed to Japan, Kuwait, Saudi Arabia for total of 1 year to accomplish civil engineering tasks to better overall base operations. Maintains modifies, fabricates metal, plastic & bonded parts.
Timeline
FIELD SERVICE DISPATCH
UNITED RENTALS 58E
03.2022 - Current
TOOL TRAILER COORDINATOR
UNITED RENTALS 54B
07.2021 - 03.2022
STRUCTURAL APPRENTICE
United States Air Force
06.2015 - 06.2021
High School Diploma -
North Smithfield High School
Some College (No Degree) - Civil Engineering
Naval Construction Training Center