Devin Davis
Dallas
Summary
Dedicated professional with a strong background in office administration and patient care coordination. Skilled in problem-solving and fostering customer relations, committed to delivering exceptional service and facilitating seamless operations across departments.
Overview
9
9
years of professional experience
Work History
Office Manager
LTIMindtree
Frisco
08.2024 - 01.2026
- Oversaw office supplies and inventory to enhance operational efficiency.
- Coordinated schedules and meetings for team members and executives.
- Implemented office procedures to enhance workflow and efficiency.
- Assisted in onboarding new employees and training staff members.
- Maintained communication with vendors and service providers for office needs.
- Organized company events and team-building activities to boost morale.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Negotiated contracts with vendors, securing favorable terms and cost savings.
Patient Health Navigator
United Healthcare Group
Richardson
07.2017 - 05.2023
- Coordinated patient care services across multiple departments.
- Educated patients on health insurance options and benefits.
- Assisted patients in navigating healthcare systems and resources.
- Communicated effectively with healthcare providers to address patient needs.
- Facilitated access to medical appointments and services for patients.
- Maintained detailed records of client feedback and treatment plans to present personalized care.
- Assisted patients in navigating the healthcare system, including scheduling appointments, providing referrals, and resolving insurance issues.
- Monitored patient compliance with treatment plans and offered assistance when needed.
- Provided customer service support and addressed customer inquiries.
- Provided exemplary customer service to ensure members' satisfaction.
- Motivated team members to exceed customer service expectations.
Education
Some College (No Degree) - Business Administration And Management
Lonestar College System
Houston, TXSkills
- Office administration
- Vendor management
- Schedule coordination
- Inventory control
- Employee training
- Customer relations
- Customer service
- Call center
- Data entry
- Problem solving
Timeline
Office Manager
LTIMindtree
08.2024 - 01.2026
Patient Health Navigator
United Healthcare Group
07.2017 - 05.2023
Some College (No Degree) - Business Administration And Management
Lonestar College System