Devin Fox
Tempe,AZ
Summary
Objective is to become a full time management employee for a successful company dedicated to excellence. Providing exceptional support to a team working towards common goals. Hardworking and resourceful with attention to detail. Ready to take on new challenges with role at an upscale establishment. Reliable, with independent approach to handling high-volume customer loads. Excellent relationship-builder and multitasker always ready to support team needs. Quick learner and have extensive experience in top tier customer service and communication.
Overview
19
19
years of professional experience
Work History
Warehouse Manager
Otto Car Club
05.2022 - 09.2023
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
- Communicated regularly with cross-functional teams to improve coordination between departments.
- Enhanced employee productivity, implementing effective scheduling and task delegation strategies.
Hair Color Specialist and Educator
Sachi Salon
02.2011 - 11.2020
- Traveled around the country presenting educational classes for professional hair color and styling.
- Educated clients on proper at-home care, resulting in longer-lasting hair color results between appointments.
- Developed customized treatment plans for clients seeking dramatic transformations or subtle enhancements in their hair color.
- Maintained a clean and organized workstation, ensuring compliance with state board regulations and salon standards.
- Implemented efficient time management strategies to accommodate multiple clients while maintaining high-quality service standards.
Restaurant Food Server
The Keg Steakhouse & Bar
01.2017 - 03.2019
- Maintained a clean and organized dining area, ensuring a welcoming atmosphere for guests.
- Streamlined order-taking process by quickly entering orders into POS system, reducing wait times for customers.
- Handled guest complaints professionally, resolving issues promptly to maintain positive dining experiences.
- Displayed strong teamwork capabilities by assisting fellow servers in managing their sections when needed, fostering a positive work environment.
- Implemented proper food handling techniques, adhering to safety and sanitation guidelines set forth by local health departments.
Assistant Director of Education; Salon Manager
Madison Avenue Salon & Day Spa
10.2004 - 08.2011
- Strengthened faculty collaboration by fostering open communication channels and organizing regular professional development opportunities.
- Maintained a clean and welcoming salon environment through regular maintenance, organization, and attention to detail.
- Controlled inventory by tracking expenses, purchases, and shelf stock.
- Optimized work shifts, managed staff schedules, and ensured adequate coverage during peak hours to maintain exceptional customer service levels.
- Coached and trained employees to optimize performance and achieve demanding business objectives.
Skills
- Extensive teaching and training experience
- Excellent communication and public speaking experience
- Sales driven
- Excellent product retailer
- Quick learner and team player
- Commitment to quality and service
- Advanced interpersonal skills
- Staff Collaboration
- Adaptability and Flexibility
- Continuous Improvement
Timeline
Warehouse Manager
Otto Car Club
05.2022 - 09.2023
Restaurant Food Server
The Keg Steakhouse & Bar
01.2017 - 03.2019
Hair Color Specialist and Educator
Sachi Salon
02.2011 - 11.2020
Assistant Director of Education; Salon Manager
Madison Avenue Salon & Day Spa
10.2004 - 08.2011
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