Summary
Overview
Work History
Education
Skills
Timeline
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Devin Genao

Wyomissing,PA

Summary

Experienced Security Supervisor with one year of expertise at Metro One Loss Prevention, specializing in overseeing security operations, managing personnel, and implementing safety protocols. Adept at incident management, risk assessment, and fostering a secure environment. Demonstrated ability to lead teams effectively and maintain high standards of security.

Overview

4
4
years of professional experience

Work History

Security Officer Supervisor

Metro One Loss Prevention
11.2023 - Current

• Supervise and coordinate a team of 4 security officers, ensuring adherence to company protocols and local regulations.

Conduct routine inspections and patrols to safeguard property and personnel, identifying potential security risks.

Implement and enforce security procedures and emergency response plans, enhancing overall safety and operational effectiveness.

Manage incident response, including investigating security breaches, preparing detailed reports, and liaising with law enforcement as needed.

Train and mentor new security staff, promoting a high level of professionalism and vigilance.

Collaborate with management to develop and refine security strategies, improving overall performance and security measures.

• Monitored surveillance systems and performed regular patrols to ensure the security of assigned areas.

Provided excellent customer service, assisting clients and visitors while maintaining security protocols.

Assisted in the development and implementation of security measures and emergency procedures.

Documented and reported security incidents, maintaining accurate records and logs.

Worked closely with team members and management to address and resolve security issues promptly.

Machine Operator

Aerotek
02.2023 - 01.2024
  • Trained new employees on operating machines with the best solution possible
  • Quick learner on the job meets beyond company expectations very motivated
  • Hard worker very focused, ensuring everything is done the right way
  • Assisted employees in any situation.

Sales associate

LA Fitness
03.2021 - 12.2022
  • Engaged customers and promote specific merchandise
  • Provided positive first impressions to welcome existing, new and potential customers
  • Helped customers locate products and checked store system for merchandise at other sites
  • Answered customer questions regarding sizing, accessories and proper care for merchandise
  • Prepared merchandise for sales floor by pricing or tagging
  • Maintained records related to sales, returns and inventory.

Floater

Deka manufacturing company
06.2020 - 07.2021
  • Exceeded the limit of 200,000 pasting battery plates within the Pasting Manufacturing market at Deka Manufacturing Company
  • Demonstrated proficiency in operating all 5 operator machines and forklifts
  • Strong work ethic and dedication to meeting job responsibilities.

Education

High school diploma -

Reading High School
Reading, PA
06.2020

Skills

  • Sales
  • Spanish
  • English
  • Pricing
  • Security Operations and Personnel Management
  • Incident Response and Crisis Management
  • Surveillance Systems and Patrol Techniques
  • Staff Training and Development
  • Effective Communication and Problem Solving
  • Risk Assessment and Security Protocols

Timeline

Security Officer Supervisor

Metro One Loss Prevention
11.2023 - Current

Machine Operator

Aerotek
02.2023 - 01.2024

Sales associate

LA Fitness
03.2021 - 12.2022

Floater

Deka manufacturing company
06.2020 - 07.2021

High school diploma -

Reading High School
Devin Genao