Summary
Overview
Work History
Education
Skills
Timeline
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Devin Gerrard

Roy,UT

Summary

Dynamic and customer-focused professional with a proven track record in car washing, excelling in delivering exceptional service and enhancing customer satisfaction. Skilled in problem-solving and active listening, I effectively train and develop new staff and maintained high-quality standards, ensuring efficient operations and a positive experience for all customers.

Overview

6
6
years of professional experience

Work History

Assistant Manager

Taggngo Car Wash
02.2024 - Current


  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Learned and adapted quickly to new technology and software applications.
  • Assisted in training new staff members on proper car wash techniques and procedures
  • Diverse knowledge on equipment, maintenance, chemical application

Car Wash Attendant

Velocity Car Wash
03.2022 - 02.2024
  • Greeted customers
  • Assisted customers with inquiries about available services or pricing options, guiding them toward appropriate selections based on their needs.
  • Achieved customer satisfaction by providing high-quality professional service.
  • Enhanced customer satisfaction by delivering efficient and thorough car wash services.
  • Demonstrated attention to detail while performing various tasks such as prepping cars, operating machinery, and applying cleaning solutions.
  • Provided exceptional customer service by recommending and apprising customers on service options, pricing, and savings opportunities through memberships or promotional information.

Line Worker

High County Gardens
04.2019 - 06.2019

Resided at the facility continuously for two and a half months during Covid lockdowns.

Ensured plant safety by accurately arranging them in transport boxes.

Maintained consistent speed to achieve daily targets.

Education

High School Diploma -

Syracuse High School
Syracuse, UT
05.2019

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Maintenance knowledge
  • Active listening
  • Calm under pressure
  • Problem resolution
  • Verbal communication

Timeline

Assistant Manager

Taggngo Car Wash
02.2024 - Current

Car Wash Attendant

Velocity Car Wash
03.2022 - 02.2024

Line Worker

High County Gardens
04.2019 - 06.2019

High School Diploma -

Syracuse High School
Devin Gerrard