Devin Gwynn
Albuquerque
Summary
Dynamic professional with a proven track record at T-Mobile and Discount Tire, enhancing customer satisfaction and driving sales performance. Expert in customer relationship building and skilled in negotiating favorable deals. Achieved significant sales revenue growth by leveraging interpersonal communication skills and sales expertise.
Overview
6
6
years of professional experience
Work History
Sales Representative
T-Mobile
06.2023 - Current
- Elevated customer happiness by swiftly resolving issues.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Provided tailored recommendations to match customer preferences with appropriate mobile solutions.
Assistant Manager
Discount Tire
06.2019 - 05.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Established performance metrics and tracked progress towards goals, enabling timely adjustments to strategies as needed.
- Delegated tasks and managed workload for employees based on daily and weekly schedules.
- Installed, rotated and balanced tires for automobiles and commercial light trucks.
- Supervised tire bay team members, enforcing safe environment standards and observance of tire bay policies and procedures.
- Collaborated with suppliers to negotiate favorable pricing and secure exclusive deals, increasing profitability for the company.
Education
Sandia High School
Albuquerque, NM05.2019
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Sales expertise
- Relationship building
- Driving sales performance
Timeline
Sales Representative
T-Mobile
06.2023 - Current
Assistant Manager
Discount Tire
06.2019 - 05.2023
Sandia High School
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