Devin Hamilton
Wyandotte,MI
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Overview
5
5
years of professional experience
Work History
Security Officer
University Of Michigan
02.2023 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Reported suspicious activities and persons to law enforcement.
- Examined doors, windows and gates to verify security.
Sales Associate
Taylor Ford
10.2021 - 02.2023
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Managed over 50 customer calls per day.
Vehicle Evaluator
Performance Driven Workforce
07.2021 - 09.2022
- Recorded inspection and test results on data sheets.
- Assisted in developing inspection and testing protocols.
- Updated quality control records and reports.
- Utilized quality control software to track and analyze product data.
- Provided feedback to production team regarding product quality.
- Sampled products to verify compliance with standards
- Followed standard operating procedures for inspections and tests.
- Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
Delivery Driver
Jimmy Johns Gourmet Subs
02.2019 - 04.2021
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Operated vehicle safely in highly congested areas with no traffic violations.
Education
Associate of Arts - Criminal Justice
Wayne County Community College District
Detroit, MI05.2024
High School Diploma -
Taylor High School
11211 Beech Daly RD, Taylor MI 4818006.2019
Skills
- Responding to Emergencies
- Background Checks
- Conflict Resolution Techniques
- Assigned Site Patrol
- Reading Comprehension
- Surveillance
- Investigate Incidents
Timeline
Security Officer
University Of Michigan
02.2023 - Current
Sales Associate
Taylor Ford
10.2021 - 02.2023
Vehicle Evaluator
Performance Driven Workforce
07.2021 - 09.2022
Delivery Driver
Jimmy Johns Gourmet Subs
02.2019 - 04.2021
Associate of Arts - Criminal Justice
Wayne County Community College District
High School Diploma -
Taylor High School