DEVIN HERVEY
San Diego,CA
Summary
Experienced Feeder Specialist with a demonstrated history of efficiently managing dispatch operations. Eager to apply leadership skills and operational expertise to contribute to UPS's success.
Overview
5
5
years of professional experience
Work History
Dispatch Specialist
United Parcel Service, UPS
San Diego, CA
12.2023 - Current
- Coordinated driver assignments to fulfill daily pickup requirements for company clientele.
- Created daily work schedules and CPU run schedules for drivers operating in San Diego County.
- Managed customer requests and complaints with professionalism, promptly resolving issues to ensure satisfaction.
- Worked collaboratively with the Scheduling and IE (Industrial Engineering) department to redesign schedules in order to achieve our CPU arrival goals.
- Supervised yard personnel and monitored equipment utilization to ensure efficient service coordination and adherence to schedules.
- Approved and made adjustments to weekly schedules to accommodate vacation time and disability leave.
PT Feeder Supervisor
United Parcel Service, UPS
Riverside, CA
06.2020 - 12.2023
- Managed the planning and logistics of loads within the UPS Sleeper network, ensuring on-time arrival and adherence to service commitments.
- Managed the planning and coordination of loads through the GDRAZ Corridor, ensuring timely arrival and adherence to service standards.
- Managed daily TOFC movements to and from local rail yards, ensuring timely arrival of inbound and outbound loads and accurate billing.
- Managed Yard Operations, including coordinating drivers and shifters to ensure trailers are in correct locations, cleaned, empty, or loaded with pallets as scheduled. Verified accurate trailer inventory to maintain operational efficiency.
Package Handler
United Parcel Service, UPS
Ontario, CA
11.2019 - 07.2020
Education
Bachelor of Science - Business Administration
University of Redlands
Redlands, CAAssociate of Science - Business Administration
Chaffey College
Rancho , CASkills
- Leadership and management
- Problem-solving and decision-making abilities
- Excellent communication and interpersonal skills
- Proficient in logistics software and systems
- Strong knowledge of DOT regulations and safety protocols
- Proficient in safety protocols and regulatory compliance
Timeline
Dispatch Specialist
United Parcel Service, UPS
12.2023 - Current
PT Feeder Supervisor
United Parcel Service, UPS
06.2020 - 12.2023
Package Handler
United Parcel Service, UPS
11.2019 - 07.2020
Bachelor of Science - Business Administration
University of Redlands
Associate of Science - Business Administration
Chaffey College