Motivated candidate equipped with exceptional problem-solving and task prioritization skills, poised to make valuable contributions to team achievements.
Overview
8
8
years of professional experience
Work History
Barista
Starbucks
Fort Leonardwood, MO
12.2020 - 04.2024
Documented complex orders to accurately process payments in POS system
Followed money handling guidelines to verify check total, monitor tip disbursement and manage cash drawer
Suggested food and pastry items to complement beverage orders
Navigated periods of high volume with calm demeanor to keep store operating to standard.
Barista
Graceful Rays Coffee
Geneva, Alabama
05.2022 - 09.2023
Prepared and served coffee, tea and hot cocoa
Used upselling techniques to boost order value, generating additional revenue.
Barista
Herbalife
Geneva, Alabama
09.2022 - 04.2023
Prepared beverages with speed and accuracy to minimize customer wait times
Retained knowledge of menu items to assist customers with beverage selections
Upsold menu items such as pastries or specialty drinks to enhance customer experience.
Nail Technician
Self
Geneva, Alabama
09.2022 - 03.2023
Developed artistic nail designs based on customers' preferences and personal creative talents
Created positive guest experiences with professional service and quality manicures and pedicures.
Shift Leader
Culvers
St. Robert, MO
07.2016 - 03.2022
Assessed team performance to encourage productivity
Counted drawers and followed proper daily cash handling procedures
Executed cash management duties with POS and shift reports
Responded to all customer concerns or issues promptly and professionally
Communicated, trained and promoted quality standards to team members.