Customer focused barista and shift supervisor with 5+ years of experience in high volume cafe and restaurant environments. Skilled in team leadership and guest services
Overview
6
6
years of professional experience
Work History
Customer ambassador - Delta sky lounge
Compass Group USA
12.2025 - Current
Engaged with clients to promote services and enhance brand awareness.
Ensures all display foods are merchandised attractively per standards. Serves food neatly and attractively per standards.
Relayed relevant concerns from customers to supervisors.
Barista / Shift Supervisor
Starbucks
03.2020 - 12.2025
Promoted to Supervisor; trained partners and oversaw daily operations
Managed inventory, resolved customer concerns, and maintained service standards
Fostered a collaborative team environment, enhancing partner morale and ensuring seamless service delivery
Barista / Food & Beverage Service
RCMI Hospitality
10.2024 - 04.2025
Prepared beverages to hospitality standards, ensuring quality and consistency
Delivered attentive guest service and accommodated special requests
Collaborated with team members to manage busy periods efficiently.
Barista/Expo
Din Tai Fung
12.2023 - 09.2024
Delivered customer service in a high-volume restaurant environment
Assisted with food preparation and order expediting
Maintained cleanliness and upheld health and safety standards