Devin Jimenez
Sacramento,CA
Summary
Quick learning customer service employee able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve operations and personal contributions to increase team success. Resolves problems quickly, maintaining productivity and efficiency.
Overview
5
5
years of professional experience
Work History
Order Selector
Raley's Distribution Center
10.2023 - Current
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Picked and packed order items.
- Promoted workplace safety through adherence to company guidelines when operating equipment, lifting heavy objects, and navigating within the warehouse space.
- Verified product quantity and quality to determine accuracy of orders and reduce errors.
- Wrapped pallets in shrink wrap prior to loading.
Checker
Safeway
03.2021 - 09.2023
- Informed supervisor of front-end product gaps, scanning problems and price mismatching.
- Aided in training new employees, sharing best practices for efficient job performance.
- Directed customers on methods to obtain refunds, returns and exchanges.
- Supported loss prevention initiatives through vigilant monitoring of potential theft incidents during busy periods.
Shift Manager
McDonalds
09.2018 - 03.2021
- Cooperated with coworkers to improve customer experience and manage storefront.
- Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
- Kept employees operating productively and working on task to meet business and customer needs.
- Excelled in every store position and regularly backed up front-line staff.
- Troubleshot equipment to reduce service calls and downtime.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Trained and mentored new employees to maximize team performance.
Education
High School Diploma -
East Union High School
Manteca, CA05.2018
Skills
- Data Entry
- Inventory counting
- Customer Service
- Exceptional time management skills
- Familiar with basic microsoft office functions
- Quick Learner
- Organization and Categorization
- Attention to Detail
Proficiency in computer operations
Worked on a computer for schoolwork and employment for 21 years, becoming familiar with computer shortcuts and how to resolve basic software issues that arise.
Timeline
Order Selector
Raley's Distribution Center
10.2023 - Current
Checker
Safeway
03.2021 - 09.2023
Shift Manager
McDonalds
09.2018 - 03.2021
High School Diploma -
East Union High School
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