Summary
Overview
Work History
Education
Skills
Timeline
Generic

Devin Koehne

Bryce Canyon City,UT

Summary

Dynamic professional with extensive experience in customer service and problem-solving, notably at Aramark. Proven track record in enhancing guest satisfaction and operational efficiency. Skilled in cash handling and reservation systems, with a strong focus on team collaboration and maintaining high standards. Committed to delivering exceptional results in fast-paced environments. I am also well rounded in manuel labor jobs such as construction/electrical/framing/concrete work/landscaping/remodeling/ etc.

Overview

6
6
years of professional experience

Work History

Front Desk Agent

Aramark
03.2025 - Current
  • Collected room deposits, fees, and payments.
  • Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
  • Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
  • Resolved guest issues promptly, resulting in positive feedback and return visits.

Housekeeper

Deleware North
11.2023 - 12.2024
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.

Housekeeping Inspector

Xanterra South Rim LLC.
01.2023 - 10.2023
  • Collaborated with front desk staff to coordinate room assignments, minimizing guest wait times during peak periods.
  • Managed inventory levels effectively, ordering supplies as needed while adhering to budget constraints.
  • Upheld brand standards by consistently monitoring the quality of guest rooms, linens, and amenities provided.
  • Supported management in hiring decisions by participating in the interviewing process for potential housekeeping staff members.

Lawncare Supervisor

Jackson Lawncare
08.2022 - 12.2022
  • Promoted environmental sustainability through the use of eco-friendly products and responsible waste disposal methods in daily operations.
  • Boosted employee morale with constructive feedback, recognition of achievements, and opportunities for growth within the company.
  • Increased company visibility within the community through participation in local events, sponsorships, and networking opportunities.
  • Assisted in the hiring process, selecting qualified candidates who contributed positively to the team dynamic.

Dollar General Warehouse Worker

Dollar General Distribution Center
01.2022 - 08.2022
  • Received and processed warehouse orders using handheld scanner.
  • Maintained a clean and safe working environment by following safety protocols and keeping work areas tidy.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Communicated effectively with supervisors regarding issues affecting warehouse operations or performance metrics.

Construction/Carpentry/Industrial Electrician

Private Contractors
01.2019 - 12.2021
  • Collaborated with engineers and other technicians for the successful completion of various industrial projects.
  • Installed, maintained and repaired electrical wiring, controls and lighting systems.
  • Connected wires to circuit breakers, transformers, and other components.
  • Repaired or replaced wiring, equipment and fixtures using hand tools and power tools.

Education

GED -

Milton High School
Milton, FL

Skills

  • Customer service
  • Guest services
  • Problem-solving skills
  • Cash handling
  • Guest relations
  • Administrative skills
  • Reservation systems
  • Electrical
  • Construction
  • landscaping
  • lawncare / tree work
  • Warehouse
  • Sales expertise
  • Inventory oversight
  • Payment oversight
  • Team building
  • Lobby oversight
  • Computer skills
  • Detail-oriented
  • Data entry
  • Guest registration

Timeline

Front Desk Agent

Aramark
03.2025 - Current

Housekeeper

Deleware North
11.2023 - 12.2024

Housekeeping Inspector

Xanterra South Rim LLC.
01.2023 - 10.2023

Lawncare Supervisor

Jackson Lawncare
08.2022 - 12.2022

Dollar General Warehouse Worker

Dollar General Distribution Center
01.2022 - 08.2022

Construction/Carpentry/Industrial Electrician

Private Contractors
01.2019 - 12.2021

GED -

Milton High School

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Devin Koehne