Devin Lee
Salt Lake City
Summary
Dynamic Customer Service Manager with a tested track record at Smiths Food And Drug, enhancing team performance and customer satisfaction. Skilled in problem-solving and time management, I developed impactful training materials and implemented feedback mechanisms, driving significant service improvements and operational efficiency.
Overview
7
7
years of professional experience
Work History
Customer Service Manager
Smiths Food And Drug
08.2022 - Current
- Led customer service initiatives, enhancing team performance and customer satisfaction.
- Developed training materials for staff to improve service delivery and operational efficiency.
- Implemented feedback mechanisms to capture customer insights and drive service improvements.
Line Cook
Sonic Drive-In
06.2018 - 11.2019
- Prepared menu items according to standardized recipes, ensuring consistency and quality in food presentation.
- Operated kitchen equipment safely, adhering to health and safety regulations during meal preparation.
- Maintained cleanliness of workstations and kitchen areas, promoting a hygienic cooking environment.
Education
High School Diploma -
Spanish Fork High School
Spanish Fork, UT05.2021
Skills
- Customer service
- Problem-solving
- Microsoft outlook, word, and Excel
- Customer focused
- Time management
Timeline
Customer Service Manager
Smiths Food And Drug
08.2022 - Current
Line Cook
Sonic Drive-In
06.2018 - 11.2019
High School Diploma -
Spanish Fork High School
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