Devin LeSueur
Saraland,USA
Summary
Aspiring Industrial and Organizational Psychology student with a passion for understanding human behavior in the workplace. Strong academic background in psychological research and data analysis. Eager to apply knowledge and skills to contribute effectively to organizational success and employee well-being.
Overview
11
11
years of professional experience
Work History
Key Leader
Lululemon
10.2022 - Current
- Led and motivated a team of educators (sales associates) to deliver exceptional customer service and drive sales in a high-performance retail environment
- Fostered a positive and inclusive team culture by providing coaching, feedback, and development opportunities for staff
- Conducted interviews, hired, and onboarded new staff, ensuring alignment with Lululemon's core values and company culture
Assistant Manager
Aldi
10.2021 - 08.2022
- Supervised and trained store associates, providing coaching on customer service, product knowledge, and company policies to enhance team performance and customer satisfaction
- This contributed to team recruitment, scheduling, and performance evaluations, fostering a positive and productive work environment
- Managed customer inquiries and resolved concerns, ensuring a high level of guest satisfaction and positive shopping experience
Associate Team Leader
Whole Foods
02.2017 - 10.2021
- Trained, coached, and developed team members on product knowledge, customer engagement, and company policies to foster a knowledgeable and efficient team
- Resolved customer concerns promptly and professionally, maintaining a positive shopping experience and upholding the brand's commitment to customer satisfaction
Point Cook
Texas Roadhouse
01.2014 - 01.2017
- Delivered exceptional customer service in a fast-paced, high-volume restaurant environment, ensuring a positive dining experience for all guests
- Assisted in training new servers and provided guidance on best practices for customer service, menu knowledge, and time management
Education
Bachelor of Science - Industrial and Organizational Psychology
Purdue Global
Ft. Lauderdale, FL12.2024
Skills
- Organizational Development
- Excellent time management skills
- Conflict management
- Inventory management
- Active listening
- Adaptability and flexibility
- Data analytics
- Customer Service
Timeline
Key Leader
Lululemon
10.2022 - Current
Assistant Manager
Aldi
10.2021 - 08.2022
Associate Team Leader
Whole Foods
02.2017 - 10.2021
Point Cook
Texas Roadhouse
01.2014 - 01.2017
Bachelor of Science - Industrial and Organizational Psychology
Purdue Global
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