Devin Malinowski
Easton,PA
Summary
Multitalented Administrative Assistant and Social Media Strategist. Consistently rewarded for success in providing outstanding customer service and maintaining a great work ethic. Experienced in applying company business values and staff management procedures thus positively impacting overall morale and productivity within the facility. Excellent at resolving problems, improving customer satisfaction and displaying an adequate knowledge of sales and responsibilities. Focused and systematic about completing tasks, keeping customers happy and clients motivated. Bringing superior work ethic and 6+ years experience in customer service, 3 years of management experience and 2 years of social media marketing.
Overview
7
7
years of professional experience
Work History
General Manager
Bayshore Fit
07.2022 - 08.2023
- Mentored new staff on correct procedures, compliance requirements and performance strategies.
- Recruited, interviewed and hired qualified staff for open positions.
- Created schedules and monitored payroll to remain within budget.
- Tracked monthly sales and social media metrics to generate reports for business development planning.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Social Media Marketer
Bayshore Fit
08.2022 - 08.2023
- Responded to inquiries and engaged with followers to build community and support customer engagement.
- Managed paid social media advertising campaigns to reach and engage target audiences.
- Strategized and developed video content for client's website and social media publications.
- Researched current trends and best practices to develop innovative and impactful campaigns.
- Increased user base by promoting brand awareness and launching key marketing efforts.
Administrative Assistant
Just Move Athletic Club North Lakeland
01.2017 - 06.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Created and maintained databases to track and record customer data.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Assisted development and implementation of new administrative procedures.
- Managed department budgets and generated financial reports for management review.
Education
CPT - Exercise Science
NASM
OnlineAssociates - Liberal Arts And General Studies
Polk State College
Winter Haven, FL06.2021
High School Diploma -
Wilson Area High School
Easton, PA06.2012
Skills
- Attention to detail
- Problem-solving skills
- Time management
- Great listening skills
- Advanced typing and computer skills
- Excellent communication skills
- Quick learner
- Statistical Analysis
- Social Media Updating
- Task Prioritization
- Travel Planning
Timeline
Social Media Marketer
Bayshore Fit
08.2022 - 08.2023
General Manager
Bayshore Fit
07.2022 - 08.2023
Administrative Assistant
Just Move Athletic Club North Lakeland
01.2017 - 06.2022
CPT - Exercise Science
NASM
Associates - Liberal Arts And General Studies
Polk State College
High School Diploma -
Wilson Area High School