MINJOO YEO

• Trained, coached, and motivated staff while adjusting staffing to align with changing operational needs and maintain effective team coverage.
• Developed and implemented restaurant policies and procedures for smooth operations.
• Assisted in developing and implementing procedures that facilitated smooth operations and enhanced customer experiences.
• Review sales trends and operational needs to find ways to improve service and performance.
• Analyzed sales data to identify trends and develop strategies for improvement in revenue generation.
• Supported daily customer-facing operations in a fast-paced setting, ensuring high service quality and adherence to professional standards.
• Addressed customer concerns through effective communication and problem-solving skills. and operational issues through sound judgment, active listening, and practical problem-solving.

Coordinated bilingual interpretation for rehearsals, run-of-show, and live performances, enhancing communication flow.

Served as VJ director translator during live performances, ensuring accurate communication.

• 2025 BIBI 1st World Tour [EVE] (June 17, 2025).

Provided translation support for stage direction and management, facilitating seamless execution of events.

• RIIZE Austin City Limits Festival (October 2-5, 2025).

Functioned as audio/sound director translator, ensuring alignment of sound production with performance requirements.

• SEVENTEEN HERE & NOW US Tour (October 21-22, 2025).
• IVE SHOW WHAT I AM Tour (July 29, 2026).