Devan Connor
Portage,IN
Overview
1
1
Certification
4
4
years of post-secondary education
3
3
years of professional experience
Work History
General Manager
Snackd
Mishawaka, Indiana
02.2026 - Current
- Developed and implemented strategic plans to enhance customer satisfaction.
- Oversaw daily operations to ensure smooth workflow and staff efficiency.
- Trained and mentored staff on best practices and operational standards.
Supervisor
Snackd
Merrillville, IN
08.2025 - Current
- Supervised daily store operations to ensure smooth and efficient workflow
- Delivered excellent customer service and resolved customer complaints professionally
- Assisted customers with product selection, upselling, and cross-selling
- Trained new employees on company policies, POS systems, and customer service standards
- Implemented company policies and ensured compliance with procedures
Outside Services
Idlewild Country Club
Flossmoor, IL
03.2025 - 07.2025
- Maintained cleanliness of clubs for enhanced guest experience
- Greeted members and helped at podium
- Managed range upkeep to ensure safe and enjoyable practice conditions
- Prepared and sanitized carts for optimal member convenience regularly to ensure availability for members.
Gymnastics Coach
City Club Gymnastics
Chicago, IL
01.2024 - 02.2025
- Coached 3-4 year old- intermediate recreational
- Worked alongside preteam and lower level team kids
- Received training from Natalia Yurchenko
Education
High school diploma -
Homeschooled
08.2017 - 06.2021
Skills
- Inventory management
- Retail sales
- Customer engagement
- Store management
- Team management
- Leadership
- Team leadership
- Performance coaching
- Logistics coordination
- Operational efficiency
- Transaction processing
- Inventory control
- Stock management
- Inventory reconciliation
- Order processing
- Order shipping
- Order picking
- Process improvement
- Project monitoring
- Project progress tracking
- Project team coordination
- Social media marketing
- Content creation
- Adobe Photoshop
- Adobe Lightroom
- Video editing
- Photo editing
- Communication skills
- Clear verbal communication
- Attention to detail
- Cross-functional communication
- Client service
- Customer relations
- Client support
- Customer support
- Guest relations
- Team supervision
- Staff mentoring
- Technical training
- Workspace organization
- Time management
- Organization skills
- Computer skills
- Computer operation
- Cash handling
- Cash register
- Phone etiquette
- Editing
- Restaurant experience
- Client service
- Technical training
- Customer support
- Store management
- Restaurant experience
- Process improvement
Certification
- First Aid Certification
- CPR Certification
- Driver's License
Timeline
General Manager
Snackd
02.2026 - Current
Supervisor
Snackd
08.2025 - Current
Outside Services
Idlewild Country Club
03.2025 - 07.2025
Gymnastics Coach
City Club Gymnastics
01.2024 - 02.2025
High school diploma -
Homeschooled
08.2017 - 06.2021