Devin Martz

• Handle sensitive information discreetly while maintaining confidentiality and trust amongst employees.
• Establish FMLA/LOA for associates, providing paperwork and information, ensuring seamless transitions during absences.
• Apply innovative approaches to HR policy interpretation, enhancing associate understanding.
• Used analytical skills to verify paychecks and direct deposit information, ensuring no discrepancies.
• Provide associate support through resource information that may assist in their time of need while advocating for associate needs, ensuring support during critical times.

• Contributed to a positive work environment through open communication, teamwork, and proactive problem-solving efforts.
• Delivered excellent customer service consistently through order accuracy.
• Expanded skill set through cross-departmental training.
• Optimized warehouse operations, enhancing safety and efficiency as MHE trainer.
• Eagerly handled additional leadership roles and responsibilities to support peers and customers during covid.

Managed customer interactions, ensuring superior service.

• Developed training modules for inspectors, elevating team competency.
• Coordinated with production teams to rectify defects, boosting product quality.
• Mentored junior inspectors, improving team accuracy and efficiency in defect detection.
• Acted as a shift lead and stand-in, exhibiting leadership and adaptability.