Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Associate
Adidas
Rehoboth Beach, DE
08.2022 - 08.2023
Stocked sales floor and assisted in product movement and merchandising plans.
Performed register sales transactions quickly and accurately to comply with established cash control procedures and customer service guidelines.
Arranged and stocked new merchandise following placement directions.
Answered customer questions and provided store information.
Helped customers locate items within the store using the inventory system.
Organized backroom areas to maintain a clean and organized work environment.
Communicated clearly with customers in person and via telephone, driving positive experiences.
Supported management team to facilitate task completion and meet performance goals.
Assistant Manager
Capriotti's
Milford, DE
06.2020 - 11.2022
Delegated work to staff, setting priorities and goals.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Mediated conflicts between employees and facilitated effective resolutions to disputes.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Resolved customer inquiries and complaints requiring management-level escalation.
Managed customer service inquiries and complaints in a timely manner.
Ensured compliance with safety regulations and company policies.
Coached team members and delivered constructive feedback to promote better productivity and build confidence.