Shift supervisor and restaurant leader with 6+ years in fast-paced food service, known for customer service, food safety, team support, and smooth opening and closing procedures.
Overview
1
1
Language
9
9
years of professional experience
Work History
Assistant Manager
Dominos Pizza
Saint Paul, Minnesota
10.2021 - Current
Managed inventory, ordering, and stock rotation to ensure availability of ingredients and supplies
Supervised Domino's Pizza store shifts and supported daily restaurant operations
Resolved customer concerns and service issues at Domino's Pizza to enhance customer satisfaction
Monitored food safety, cleanliness, and quality across store areas
Addressed customer inquiries and complaints promptly to maintain service quality
Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Managed opening procedures efficiently and closing procedures for fast-paced restaurant shifts
Ensured compliance with safety regulations and company policies.
Package Handler
FedEx
Saint Paul, Minnesota
05.2023 - 10.2023
Loaded and unloaded FedEx packages from trailers and delivery vehicles.
Loaded FedEx Ground packages onto trailers using conveyor belts and scan guns.
Loaded FedEx Ground packages onto trailers using conveyor belts and scan guns.
Unloaded inbound freight from FedEx delivery trucks and sorted parcels by destination.
Scanned shipping labels to track packages through FedEx warehouse systems.
Team Member
Dunkin' Donuts
Saint Paul, Minnesota
01.2020 - 10.2021
Greeted Dunkin' guests and efficiently processed orders at counter and drive-thru to enhance customer experience
Coordinated with teammates to effectively manage order flow during peak hours, ensuring timely service during busy morning rushes
Operated POS system and handled cash, card, and mobile payments
Prepared coffee, espresso drinks, and bakery items following store standards
Maintained clean service areas, dining tables, and food prep stations
Restocked cups, lids, condiments, and pastry cases throughout shift
Followed Dunkin' food safety, sanitation, and hygiene procedures
Executed closing tasks, including cleanup, trash removal, and equipment care to maintain store standards
Crew Member
Culver's Restaurant
Saint Paul, Minnesota
04.2018 - 01.2020
Greeted Culver's guests with friendly service and accurate order taking.
Prepared ButterBurgers, frozen custard, and side items per Culver's standards.
Supported drive-thru service with quick, clear customer communication.
Operated register and handled payment transactions with care.
Followed food safety, sanitation, and hygiene rules during daily shifts.
Assembled orders for dine-in, carryout, and drive-thru guests.
Assisted team members during peak hours, ensuring smooth service flow. during busy periods across front and back areas.
Executed opening and closing tasks by setting up workstations, cleaning surfaces, and restocking supplies for optimal operations.
Maintained cleanliness of restaurant area through sweeping floors, wiping tables, and emptying trash receptacles.