Devin Noriega
Tucson,AZ
Summary
Proactive Retail Associate with a reputation for dependability and a "take-charge" attitude toward daily challenges. Exceptional at de-escalating difficult situations and finding immediate resolutions that ensure customer loyalty. Highly adaptable and eager to apply a quick-learning mindset to new professional environments, contributing to team efficiency and overall store success.
Overview
5
5
years of professional experience
Work History
Retail Guest Salesman
MISTER CAR WASH
Tucson, AZ
02.2024 - 09.2025
- Increased sales by offering advice on services what we offer when you become a member in our memberships deals as well as promoting additional products.
- Developed strong client relationships through consistent communication and exceptional customer service throughout my coworkers and customers
- Crossed trained to perform all tasks while employed at Mister car wash. Guided all vehicles onto the loading tunnel safely started the customers wash every time. Maintained the tunnel with preventative maintenance making sure it ran properly throughout the day.
- Signed up new customers with unlimited car wash memberships who wanted to become a member to use at all locations. I was the number one seller at my location averaging 130+ plus new membership sign up's every month receiving bonuses and incentives for doing so as well
Customer Sales Representative
AT&T Call Center
Tucson, AZ
09.2022 - 01.2024
- I handled all incoming Inbound calls from protentional customers seeking to begin new services with AT&T & DIRECTV bundle deals, combined or separate that we offered. I motivated myself to push at least two sales per call when customers bundled the services.
- I excelled with my sales by getting 3 sales per call most of the time. I had to persuade most customers to purchase services from us over phone while I went over what they were trying to get being the fact that they were only calling in for prices most of the time.
- A great amount of time I spent dealing with customer service issues as well and I took ownership to ensure their problem was resolved. when I wasn't making a sale, as well I assisted other agents with their difficult calls, that my coworkers encountered as I guided them through certain internet programs, they were not knowledgeable about.
Parts Sales Representative
AutoZone
Tucson, AZ
01.2021 - 08.2022
- There are many roles in this position everyday I assisted DIY (do it yourself), customers with finding the correct auto part or accessories for their car or truck.
- Also going out to customers vehicles to perform free battery, alternator & starter testing. On many occasions I would swap out blown out headlights, taillights or remove old batteries or brittle windshield wipers and replace as well.
- Also Provided assistance in finding the correct oil weight and filter or coolant type for customers or spark plugs, brake pads etc.
Education
High School Diploma -
Pueblo High School
Tucson, AZ05-2012
Skills
- Sales - Sales experience (6–10 years)
- Customer service
- Workplace safety
- Communication skills
- Greeting customers
- Supervising experience
- Automotive repair
- Sales and marketing strategies
- Customer relationship building
- Upselling and cross selling
Timeline
Retail Guest Salesman
MISTER CAR WASH
02.2024 - 09.2025
Customer Sales Representative
AT&T Call Center
09.2022 - 01.2024
Parts Sales Representative
AutoZone
01.2021 - 08.2022
High School Diploma -
Pueblo High School