Devin Oller
Winter Park,FL
Summary
Diligent Server with strong background in fine dining. Adept at providing exceptional customer service and ensuring elegant dining experience. Demonstrated expertise in menu knowledge and wine pairings, enhancing guest satisfaction and retention.
Overview
9
9
years of professional experience
Work History
Fine Dining Server/Bartender
Powerhouse Eatery
05.2019 - 07.2026
- Sequenced tasks by importance to guests to drive satisfaction with seven or more table sections regularly having sixty plus covers
- Orchestrated exceptional guest service from greeting to departure, cultivating a welcoming and positive dining atmosphere.
- Provided expert recommendations on food and beverage pairings, elevating customer satisfaction and dining quality.
- Directed service staff to uphold high standards, enhancing service flow and guest satisfaction.
- Managed order taking with promptness and professionalism, ensuring accurate, timely delivery that enriched guest experience.
Horticultural Grow Team
GTI
05.2022 - 05.2024
- Managed cultivation zones with thousands of plants, optimizing growth conditions to enhance overall plant vitality.
- Partnered with supervisor to implement targeted strategies that improved plant health and structure.
- Collaborated with direct supervisor to enhance plant health and structure.
- Coordinated team efforts to implement supervisor's instructions, improving overall workflow efficiency.
Server
Harbour Ridge Yacht And Country Club
01.2018 - 03.2019
- Promptly greeted and attended to members, delivering a friendly and efficient service experience.
- Arranged dining environments according to event floorplans to enhance guest experience.
- Collected member information to streamline billing and payment processing.
- Delivered attentive tableside service in fine-dining and banquet settings, ensuring accurate order execution and guest satisfaction.
- Anticipated member preferences, recommended menu selections, and coordinated timing with kitchen and bar staff.
Education
Design
Drexel University
Philadelphia, PASkills
- Professional bartending experience
- Fine dining service
- Culinary pairing knowledge
- Advanced wine knowledge
- Bottle service
- High volume dining
- Detail-oriented
- Strong organizational abilities
- Upselling skills
- POS system operations
- Strong communication skills
Timeline
Horticultural Grow Team
GTI
05.2022 - 05.2024
Fine Dining Server/Bartender
Powerhouse Eatery
05.2019 - 07.2026
Server
Harbour Ridge Yacht And Country Club
01.2018 - 03.2019
Design
Drexel University