Devin Olsen
Kenosha,WI
Summary
Resourceful Front End Cashier known for high productivity and efficient task completion. Possess specialized skills in customer service, cash handling, and problem-solving. Excel with top soft skills including communication, teamwork, and adaptability, ensuring smooth operations and positive customer interactions.
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Overview
4
4
years of professional experience
Work History
Front End/Cashier
Walmart
Kenosha, WI
06.2023 - 07.2024
- Greeted customers warmly and asked if they needed help.
- Processed customer payments using cash, debit cards, credit cards, gift certificates and vouchers.
- Verified customer purchases with valid identification.
- Assisted customers in locating items throughout the store.
- Balanced out cash drawer at the end of each shift.
- Answered customers' questions about products, prices and availability.
- Operated electronic scanners to enter product information into computer system.
- Performed opening duties such as counting money in register drawers and reconciling receipts with sales totals.
- Ensured that all checkout areas were adequately stocked with bags, paper rolls and other supplies.
- Dealt courteously with irate or difficult customers in order to defuse potentially volatile situations.
Assistant Lead
Dollar General
Kenosha, WI
08.2021 - 06.2023
- Assisted with training of new team members on departmental procedures and processes.
- Ensured compliance with company policies, procedures, and regulations at all times.
- Built relationships with participants through positive attitude and communication.
- Observed program success by monitoring participation and evaluating participant feedback.
- Maintained positive working relationship with fellow staff and management.
- Identified needs of customers promptly and efficiently.
- Implemented strategies to take advantage of new opportunities.
Sandwich Artist
SUBWAY®Restaurants
Kenosha, WI
03.2020 - 08.2021
- Organized inventory for efficient restocking of products.
- Provided excellent customer service by addressing inquiries promptly and professionally.
- Checked expiration dates on products to ensure freshness of items served to customers.
- Assisted in the training of new staff members on proper sandwich-making techniques.
- Inspected equipment regularly for proper functioning and sanitation standards.
- Followed established procedures for handling money transactions accurately.
- Cleaned tables, chairs, counters, floors, trays, dishes, silverware after each shift.
- Completed opening, closing and shift change tasks by following company guidelines.
- Kept customer and food preparation areas clean and well-organized.
Education
Technical Diploma - Automotive
Gateway Technical College
Kenosha, WI06-2026
High School Diploma -
Reuther High School
Kenosha, WI06-2020
Skills
- Bagging assistance
- Liquor regulations and compliance
- Point-of-sale system operation
- Customer loyalty programs
- Returns and exchanges
- Point of sale systems
- Excellent customer service
- Cash handling expertise
- Opening and closing tasks
Timeline
Front End/Cashier
Walmart
06.2023 - 07.2024
Assistant Lead
Dollar General
08.2021 - 06.2023
Sandwich Artist
SUBWAY®Restaurants
03.2020 - 08.2021
Technical Diploma - Automotive
Gateway Technical College
High School Diploma -
Reuther High School
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