Summary
Overview
Work History
Education
Skills
Languages
Timeline
DeliveryDriver

Devin Ortiz

Tucson,AZ

Summary

Dedicated customer service professional with strong problem-solving abilities and attention to detail. Committed to delivering exceptional service and resolving inquiries efficiently.

Overview

3
3
years of professional experience

Work History

Delivery Driver

DoorDash
Tucson, AZ
01.2025 - Current
  • Delivered food orders promptly and accurately, ensuring customer satisfaction.
  • Navigated efficiently using GPS technology to optimize delivery routes.
  • Communicated directly with customers regarding order status and delivery times.
  • Followed all safety protocols while handling food items during transit.
  • Collaborated with support teams to resolve customer inquiries and issues promptly.

Customer Service Representative

Afni
Tucson, AZ
07.2024 - 07.2025
  • Provided exceptional support by resolving customer inquiries and issues efficiently.
  • Utilized CRM software to track customer interactions and maintain accurate records.
  • Collaborated with team members to enhance service delivery processes and improve customer satisfaction.
  • Adapted quickly to changing policies and procedures, ensuring compliance in all customer interactions.
  • Assessed credit applications accurately by analyzing applicants'' financial history, income stability, and repayment capability.
  • Assisted clients in navigating complex financial situations, offering solutions that met their unique needs.

Sandwich Artist

Subway
Tucson, AZ
12.2022 - 07.2024
  • Crafted customized sandwiches based on customer preferences, ensuring satisfaction and repeat business.
  • Operated food preparation equipment, adhering to safety and sanitation standards.
  • Trained new team members on sandwich assembly techniques and customer service practices.
  • Maintained inventory levels of ingredients, minimizing waste through effective stock management.

Education

High School Diploma -

Tucson High School
Tucson, AZ
06.2019

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Attention to detail
  • Time management
  • Problem-solving
  • Critical thinking
  • Customer relations
  • Call center experience
  • Computer proficiency

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Delivery Driver

DoorDash
01.2025 - Current

Customer Service Representative

Afni
07.2024 - 07.2025

Sandwich Artist

Subway
12.2022 - 07.2024

High School Diploma -

Tucson High School
Devin Ortiz