Devin Player
Charlotte,NC
Summary
Dynamic professional skilled in coaching and mentoring teams to achieve high performance. Experienced in managing daily operations, ensuring quality service delivery, and fostering a culture of continuous improvement. Committed to enhancing staff capabilities and operational excellence.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Manager
McDonald's
Charleston, North Carolina
06.2023 - 07.2026
- Supervised daily operations, ensuring quality and speed of service delivery.
- Managed inventory levels to ensure product availability and timely restocking.
- Conducted performance evaluations to support employee development initiatives.
- Monitored staff performance, addressing issues to maintain service quality and team effectiveness.
- Coached and trained team members to enhance job performance.
- Mentored staff to foster growth and skill development.
- Implemented comprehensive health and safety standards throughout restaurant areas.
- Oversaw cash handling procedures, ensuring financial accuracy and accountability.
Shift Leader
Dunkin' Donuts
Gastonia, North Carolina
02.2022 - 03.2023
- Supervised staff during shifts to maintain high service standards and smooth operations.
- Trained new team members on customer service and food preparation to enhance team effectiveness.
- Monitored quality control of food and beverages to ensure compliance with company standards.
Education
High School Diploma -
Indian Land High School
Lancaster, SC03-2024
Some College (No Degree) - Practical Nursing
Central Piedmont Community College
Charlotte, NCSkills
- Financial oversight
- Operational compliance
- Inventory management
- Quality control
- Strategic marketing
- Team leadership
- Staff training
- Coaching and mentoring
- Conflict resolution
- Effective communication
- Clear communication
- Decision making
- Problem solving
- Time management
- Risk management
- Customer service
Languages
Spanish
Professional
Certification
- nail tech
Timeline
Manager
McDonald's
06.2023 - 07.2026
Shift Leader
Dunkin' Donuts
02.2022 - 03.2023
High School Diploma -
Indian Land High School
Some College (No Degree) - Practical Nursing
Central Piedmont Community College