Certified Pharmacy Technician
BluePearl Specialty + Emergency
New York, NY
10.2024 - Current
- Supervised medication preparation and dispensing processes to ensure compliance with safety standards.
- Trained and mentored new pharmacy technicians on operational procedures and best practices.
- Collaborated with veterinarians to optimize patient care through accurate medication management.
- Implemented inventory control measures that improved stock accuracy and reduced waste.
- Streamlined prescription workflows, enhancing efficiency in high-pressure emergency environments.
- Led quality assurance initiatives to enhance medication handling practices across pharmacy team.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Increased customer satisfaction by delivering friendly, personalized service during transactions.
- Communicated directly with doctors offices via telephone, fax and email.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Supervised daily operations of pharmacy, ensuring compliance with regulatory standards and best practices.
- Collaborated with veterinary staff to develop customized treatment plans for patients based on medication needs.
- Assisted in audits by maintaining meticulous records of controlled substances transactions and inventory balances.
- Verified prescription accuracy by cross-referencing patient profiles and medication orders.
- Mastered complex hospital computer systems to manage electronic health records, input prescription information, and track inventory levels efficiently.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Conducted inventory management, including ordering, restocking, and expiration date checks.
- Ensured compliance with state and federal regulations in all pharmacy operations.
- Assisted in developing training materials to enhance team knowledge on pharmaceutical products and services.