AUTUMN SEELMANN
Gardner
Summary
Dynamic Certified Pharmacy Technician Manager with extensive experience at Walgreens, excelling in prescription processing and team building. Proven track record in enhancing operational efficiency and ensuring regulatory compliance. Adept at fostering strong client relations and training staff, driving high-quality service and patient satisfaction in fast-paced environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Walmart
Gardner
05.2024 - Current
- Assisted pharmacists in preparing prescriptions for filling, including counting tablets and labeling bottles.
- Processed prescriptions accurately and efficiently for diverse customer needs.
- Assisted pharmacists with medication management and patient consultations.
- Educated customers on medication usage and side effects to enhance understanding and compliance.
- Collaborated with healthcare providers to resolve prescription issues, ensuring timely access to medications.
- Worked with insurance companies to process claims, resolve problems and obtain payments.
- Trained new pharmacy technicians on operational procedures and best practices.
- Worked with insurance companies to process claims and resolve issues, facilitating seamless payment for prescriptions.
- Maintained clean and organized pharmacy shelving and work areas.
- Entered patient profile information into computer systems accurately and completely.
- Established and updated patient profiles, medications and insurance details.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
Billing Specialist
SS&C Technologies
Kansas City
07.2023 - 02.2026
- Process invoices accurately using advanced billing software.
- Review and verify payment information for accuracy and compliance.
- Collaborated with cross-functional teams to resolve billing discrepancies, ensuring accurate and timely billing.
- Generate monthly billing reports for management review and analysis.
- Communicate effectively with clients regarding invoice status and questions.
- Investigated billing errors and processed refunds to maintain customer satisfaction and compliance.
- Reviewed medical records to ensure accuracy of billing information and patient data.
- Trained new staff on billing procedures and systems to enhance team efficiency and accuracy.
- Implemented new policies related to billing processes.
- Reconciled daily cash receipts with total deposits on bank statement.
- Assisted with year-end closing tasks including preparing journal entries.
certified Pharmacy Technician Manager
Walgreens
Huntsville
03.2020 - 12.2022
- Recruited, interviewed, hired, trained, scheduled, coached, disciplined and terminated staff members.
- Supervised pharmacy technicians, ensuring adherence to policies and procedures for optimal operational integrity.
- Oversaw pharmacy staff activities and performance, maintaining high service quality standards.
- Trained new staff on pharmacy operations and customer service standards.
- Managed medication inventory, coordinating restocking and expiration checks.
- Monitored workflow to optimize efficiency during peak hours.
- Collaborated with physicians and other healthcare professionals to provide optimal patient care.
- Coordinated with vendors to manage supply orders and restock inventory.
Camp Pendleton vision center
07.2016 - 06.2017
- Answering telephones/outbound and inbound calls.
- Completing pretest.
- Sales of glass and contacts.
- Writing doctors prescriptions.
- Having a great attitude with customers.
- And always smiling when you have a customer.
Hostess
fox and hound restaurant
Overland Park
10.2014 - 05.2015
- Greeted each customer with friendly eye contact.
- Coordinated and confirmed customer reservations, ensuring optimal dining experiences.
- Spoke with patrons to ensure satisfaction with food and service.
- Displayed enthusiasm and knowledge about the restaurant's menu and products.
- Trained and guided newly hired employees on restaurant operations, enhancing team readiness.
- Stocked service stations with items such as ice, napkins, and straws.
- Answered department telephone calls within 2 rings, using correct salutations and telephone etiquette.
- Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff members.
- Computed bills and processed payments, ensuring accurate transactions for guests.
- Assisted in creating a bi-weekly work schedule for all serving and hosting employees.
Soccer Coach
All American Indoor Sports
Shawnee Mission
08.2014 - 03.2015
- Recruited top-tier student-athletes to strengthen team competitiveness and overall performance.
- Cultivated strong relationships with athletes and assistants throughout coaching seasons, enhancing team cohesion.
- Supervised practices and contests, ensuring safety and fostering a supportive environment.
- Taught a range of sport-specific skills in a clear, safe manner.
- Served as a positive role model for athletes, demonstrating sportsmanship and integrity during practices and events.
- Showed respect for opponents and officials by adhering to game rules and maintaining sportsmanship during competitions.
Education
High School Diploma -
Olathe Northwest High School
Olathe, KS01-2014
certificate of pharmacy technician - healthcare
Martinsburg College
martinburgs, WVBachelor of Science - Business Administration And Management
Southern New Hampshire University
Hooksett, NHSkills
- Prescription processing
- Pharmacy billing
- Insurance verification
- Controlled substance management
- Sterile compounding
- Regulatory compliance
- Pharmacy law compliance
- Quality assurance
- Inventory management
- Strong client relations
- Client relationship management
- Problem solving
- Time management
- Cross-functional collaboration
- Interpersonal skills
- Training development
- Team building
- Proficient in cash management
- POS systems expert
- Sound judgment
- Strategic sales knowledge
- Menu pricing
- Skillful menu development
- Patient paperwork
- Controlled substance management
- Sterile compounding
Certification
- CPR certified through American Heart Association
- Certified Nurse's Aid
Timeline
Certified Pharmacy Technician
Walmart
05.2024 - Current
Billing Specialist
SS&C Technologies
07.2023 - 02.2026
certified Pharmacy Technician Manager
Walgreens
03.2020 - 12.2022
Camp Pendleton vision center
07.2016 - 06.2017
Hostess
fox and hound restaurant
10.2014 - 05.2015
Soccer Coach
All American Indoor Sports
08.2014 - 03.2015
High School Diploma -
Olathe Northwest High School
certificate of pharmacy technician - healthcare
Martinsburg College
Bachelor of Science - Business Administration And Management
Southern New Hampshire University