Devin Russell
Mulberry,FLORIDA
Summary
Motivated individual with a proven track record in customer service and team collaboration. Known for maintaining professionalism and delivering efficient service, consistently enhancing the customer experience through effective communication and problem resolution. Experienced in maintaining organized workflows and fostering positive relationships to enhance customer satisfaction.
Overview
4
4
years of professional experience
Work History
Personal Shopper
Sams Club
Brandon, Florida
03.2025 - Current
- Managed order organization and delivery in club pick-up area for Sam's Club
- Maintained knowledge of store layouts to efficiently locate items for members.
- Collaborated with team members to improve service delivery and customer satisfaction.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Maintained a clean and organized work area throughout the day.
- Answered incoming phone calls from customers regarding product availability or store locations.
Cashier
Publix
Plant City, Florida
03.2021 - 03.2025
- Processed transactions accurately and efficiently while operating cash register.
- Trained new cashiers on register operations and customer service techniques.
- Assisted co-workers with tasks to maintain smooth store operations.
- Handled customer complaints professionally to ensure high satisfaction levels.
- Greeted customers and delivered friendly service consistently.
- Collected credit card and cash payments to finalize customer orders.
- Personalized service for each customer, enhancing overall satisfaction.
Education
High School Diploma -
Plant City High School
PLant City05-2023
Skills
- Customer service
- Friendly demeanor
- Problem solving
- Team collaboration
- Product knowledge
- Cash handling
- Telephone etiquette
- Order organization
Timeline
Personal Shopper
Sams Club
03.2025 - Current
Cashier
Publix
03.2021 - 03.2025
High School Diploma -
Plant City High School
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