Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst

Devin Sevier

Enid,Ok

Summary

Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.

Overview

21
21
years of professional experience
3
3
years of post-secondary education

Work History

Staff

Forgotten Ministries
Enid, Ok
08.2009 - Current

As a Ministry Coordinator, I play a vital role in supporting Forgotten Ministries organization's mission and outreach efforts. My responsibilities will span a wide range of tasks, from financial management to compassionate engagement with diverse individuals. My unwavering commitment to sharing the message of God's love and grace is at the heart of everything I do.

1. **Financial Management and Reconciliation:**
- Handle financial transactions, record keeping, and reconciliation.
- Ensure accurate financial reporting and compliance with organizational guidelines.
- Manage budgets for ministry events and initiatives.

2. **Data Entry and Administration**
- Maintain databases, records, and files related to ministry activities.
- Input and organize data efficiently.
- Generate reports as needed.

3. **Event Coordination:**
- Organize and execute fundraisers, community events, and outreach programs.
- Collaborate with team members to plan logistics, secure venues, and coordinate resources.
- Set up event spaces, manage registrations, and oversee event flow.

4. **Community Engagement:**
- Work directly with diverse groups of people, including the homeless, drug-addicted individuals, and foreign Marshallese communities.
- Show compassion, empathy, and respect to all individuals, regardless of their circumstances.
- Foster a sense of belonging and community through active participation.

5. **Spiritual Outreach:**
- Share the message of Jesus' love and grace with authenticity and passion.
- Encourage belief, repentance, and acceptance of Jesus into their hearts.
- Maintain a professional demeanor while conveying heartfelt compassion.

6. **Adaptability and Resilience:**
- Navigate challenging situations with grace and resilience.
- Maintain a positive attitude even in heartbreaking circumstances.
- Be flexible and adaptable to changing needs and unexpected challenges.

General Manager

Five80 Coffee House
07.2023 - Current
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
  • Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.

Assembly Mechanic

ATC Drivetrain
06.2022 - 09.2022
  • Reduced production downtime with proactive equipment maintenance and timely repairs.
  • Ensured product quality by conducting thorough inspections and making necessary adjustments during the assembly process.
  • Collaborated with team members to meet tight deadlines, increasing overall productivity.
  • Assisted in troubleshooting mechanical issues, providing quick resolutions to minimize production delays.

Server

Bricktown Brewery
03.2022 - 09.2022
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Program Coordinator

Mentor Oklahoma
03.2003 - 08.2007
  • Enhanced program efficiency by streamlining processes and implementing innovative solutions.
  • Developed effective communication strategies for improved collaboration among team members, resulting in increased productivity.
  • Managed budgets and resources for successful execution of multiple programs simultaneously.
  • Coordinated cross-functional teams to ensure timely completion of program deliverables, maintaining project schedules and meeting objectives.
  • Established strategic partnerships with external organizations, expanding program reach and impact.
  • Led training sessions for staff and volunteers, fostering a knowledgeable and cohesive team environment.
  • Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
  • Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
  • Provided exceptional customer service to program participants through prompt response times and attentive assistance with inquiries or concerns.

Education

No Degree - Psychology

Northwestern Oklahoma State University
Alva, OK
12.2021 - 12.2024

Associate of Applied Science - Behavioral Science

Northern Oklahoma College
Tonkawa, OK
12.2013

Skills

  • Labor Cost Controls
  • Vendor Negotiations
  • Total Quality Management
  • Profit and Loss Accountability
  • Cross-Functional Team Management
  • Verbal and Written Communication
  • Employee Scheduling
  • Product Costing
  • Customer Experience
  • Supervision and Training
  • Staff Management

Timeline

General Manager

Five80 Coffee House
07.2023 - Current

Assembly Mechanic

ATC Drivetrain
06.2022 - 09.2022

Server

Bricktown Brewery
03.2022 - 09.2022

No Degree - Psychology

Northwestern Oklahoma State University
12.2021 - 12.2024

Staff

Forgotten Ministries
08.2009 - Current

Program Coordinator

Mentor Oklahoma
03.2003 - 08.2007

Associate of Applied Science - Behavioral Science

Northern Oklahoma College
Devin Sevier