Summary
Overview
Work History
Education
Skills
Websites
Certification
Accomplishments
Timeline
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Devin Shinshock

Devin Shinshock

Grafton,OH

Summary

Dynamic leader with extensive experience in team leadership and critical thinking, demonstrated through roles as Account Support Manager at Fleet Team Inc. and Company Executive Officer in the Ohio Army National Guard. Proven ability in stakeholder communication and Salesforce management, facilitating seamless client onboarding and ensuring exceptional service delivery. Achieved notable equipment accountability and operational success, driving organizational effectiveness.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Account Support Manager

Fleet Team Inc.
Independence, OH
11.2023 - Current
  • Manages portfolio of three varied client accounts.
  • Responsible for onboarding new customers while maintaining relationships with clients.
  • Executed plans to improve engagement with clients.
  • Proficient with Microsoft, Salesforce, and Power Bi.
  • Documented all client interactions accurately in the CRM system.

Company Executive Officer

Ohio Army National Guard
Sandusky, OH
07.2022 - Current
  • Second in command of a 66 soldier Company during Operation Inherent Resolve in Iraq and Syria.
  • Directly responsible for planning, coordinating, supervising, and executing a comprehensive maintenance and supply program.
  • Oversaw inventory worth in excess of $45,000,000.

Platoon Leader

Ohio Army National Guard
Sandusky, OH
08.2019 - 06.2022
  • Inspired and influenced 18 soldier's to complete assigned tasks by providing purpose, direction and motivation.
  • Planning and supervising tactical operations; writing operation orders, requesting training resources, and conducting mission briefs.

Police Officer (Class III)

City of Florence
Florence, SC
10.2020 - 05.2022
  • Assisted with the enforcement of all applicable laws, ordinances, and regulations.
  • Patrolled designated to identify criminal activities, prevent incidents and serve warrants.
  • Enhanced capabilities in conflict resolution, effective communication, problem-solving and critical thinking.

ROTC Operations Officer

The University of Akron
Akron, OH
06.2018 - 12.2018
  • Oversaw comprehensive training and operational activities of cadets in the Army ROTC Program.
  • Responsible for all planning and execution of training events and formal ceremonies.

Education

Bachelor of Arts and Sciences - Sociology/ Criminology and Law Enforcement

The University of Akron
Akron, OH
08.2019

Minor in Military Science -

The University of Akron
Akron, OH
08.2019

Google Project Management -

Coursera
06.2023

Skills

  • Collaboration
  • Team Leadership
  • Critical Thinking
  • Stakeholder Communication
  • Reliable Work Standards
  • Effective Organization
  • Problem Solving
  • Salesforce management
  • Client onboarding
  • Multitasking

Certification

Secret Security Clearance, Ohio Army National Guard, Trained and dedicated Army Officer with 8+ years of leadership experience.

Accomplishments

Bronze Star Medal, General McFarlane, Matthew, 07/01/23, Awarded for exceptional meritorious wartime service as an Executive Officer in support of Combined Joint Task Force- Operation Inherent Resolve.

Timeline

Account Support Manager

Fleet Team Inc.
11.2023 - Current

Company Executive Officer

Ohio Army National Guard
07.2022 - Current

Police Officer (Class III)

City of Florence
10.2020 - 05.2022

Platoon Leader

Ohio Army National Guard
08.2019 - 06.2022

ROTC Operations Officer

The University of Akron
06.2018 - 12.2018

Bachelor of Arts and Sciences - Sociology/ Criminology and Law Enforcement

The University of Akron

Minor in Military Science -

The University of Akron

Google Project Management -

Coursera

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Devin Shinshock