Devin Prinzo
Davie,FL
Summary
Proven history of leadership, professionalism and work ethic. Ambitious, career-focused job seeker. Advocate for cohesiveness among the workplace. Proactively detects areas of focus for target market. Forward-thinker, remains calm during stressful situations.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Loss Prevention Ambassador
The Ritz-Carlton
Fort Lauderdale, FL
05.2022 - Current
- Serve as team lead for safety and loss prevention operations, educate fellow employees various methods to perform effectively.
- Resolve customer inquiries and complaints requiring management-level escalation.
- Prepare and review paperwork associated with audits, apprehensions and disposition.
- Use computers and software to generate concise reporting.
- Patrol perimeter of property to observe and identify potential security risks and undesirable conditions.
- Delegate work to staff, setting priorities and goals.
- Evaluate individual and team business performance and identified opportunities for improvement.
Loss Prevention Officer
The Ritz Carlton
Fort Lauderdale, FL
03.2021 - 05.2022
- Responded calmly and promptly to emergency conditions, safety hazards and threats to life or property.
- Escorted any unwelcome persons from the property without interrupting the orderly flow of property operation.
- Completed a Safety & Security shift summary/daily activity report.
- Greeted all associates/visitors/contractors according to company standards.
- Thanked owners/guests with genuine appreciation.
- Training new security officers on safety protocols and company standards.
Security Officer
Pine Island Ridge Country Club
Davie, FL
07.2013 - 10.2021
- Responded to accidents contacts EMS or administers first aid/CPR as required.
- Assisted owner/guests/associates during emergency situations.
- Defused Associate/visitor/contractor disturbances and complaints.
- Trained new security officers on safety protocols and company standards.
- Addressed problems quickly and reported clear information while working under minimal supervision.
Bag Room Attendant / Ranger
Pine Island Ridge Country Club
Davie, FL
07.2011 - 06.2013
- Organized golf bags and equipment for members and guests.
- Provided excellent customer service to enhance member experiences.
- Communicated with team members to ensure smooth operations during peak hours.
- Trained new employees on safe work practices related to bag room operations.
- Managed multiple tasks simultaneously while maintaining focus on quality service.
Education
Bachelor of Arts - Multimedia Journalism, Digital Marketing
Florida Atlantic University
Boca Raton, FL08.2020
Associate of Arts -
Broward College
Davie, FL07.2018
Skills
- Time Management
- Critical Problem Solving
- Collaborative Leader
- Active Listening
Certification
Adult and Child CPR and AED (2016-Present) Unarmed Security Class D license (2013-Present)
Marriott International - Rising Star (December 2022 )
Timeline
Loss Prevention Ambassador
The Ritz-Carlton
05.2022 - Current
Loss Prevention Officer
The Ritz Carlton
03.2021 - 05.2022
Security Officer
Pine Island Ridge Country Club
07.2013 - 10.2021
Bag Room Attendant / Ranger
Pine Island Ridge Country Club
07.2011 - 06.2013
Bachelor of Arts - Multimedia Journalism, Digital Marketing
Florida Atlantic University
Associate of Arts -
Broward College
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