Summary
Overview
Work History
Education
Skills
Timeline
Generic

Devin Wallace

Arlington Heights,IL

Summary

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

7
7
years of professional experience

Work History

Prep Cook

Pizza Shoppe
Kansas City, MO
10.2021 - 10.2021
  • Prepared various ingredients for pizza-making, ensuring freshness and quality standards.
  • Assisted in maintaining cleanliness and organization of kitchen workspace.
  • Supported chefs by following recipes and preparing sauces, toppings, and dough.
  • Operated kitchen equipment safely while adhering to food safety guidelines.

Telephone Interviewer

Old American Insurance Company
Kansas City, MO
01.2017 - 01.2020
  • Conducted telephone interviews to gather data for market research projects.
  • Maintained accurate records of responses and participant information in database systems.
  • Ensured compliance with company standards and industry regulations during interviews.
  • Developed scripts and questionnaires to enhance clarity and effectiveness of surveys.

Server

Bonefish Grill Restaurants
Kansas City, MO
01.2015 - 02.2016
  • Delivered exceptional customer service, ensuring satisfaction and repeat visits.
  • Collaborated with kitchen staff to ensure timely food preparation and presentation.
  • Managed cash register operations accurately during high-volume shifts.
  • Assisted in training new servers on menu items and service standards.

Education

Bachelor of Science - Spanish Language And Literature

University of Central Missouri
Warrensburg, MO
12-2008

High School Diploma -

Mineral Area College
Park Hills, MO
06-1997

Skills

  • Attention to detail
  • Cleaning and organization
  • Customer service
  • Safe food handling
  • Teamwork and collaboration
  • Time management
  • Efficient multitasking

Timeline

Prep Cook

Pizza Shoppe
10.2021 - 10.2021

Telephone Interviewer

Old American Insurance Company
01.2017 - 01.2020

Server

Bonefish Grill Restaurants
01.2015 - 02.2016

Bachelor of Science - Spanish Language And Literature

University of Central Missouri

High School Diploma -

Mineral Area College