Devin Wanshon
General Manager
Westland,MI
Summary
Results-driven General Manager with proven expertise in team building, operations management, and customer relations. Adept at problem resolution and training, consistently enhancing store performance and customer satisfaction.
Overview
17
17
years of professional experience
Work History
General Manager
Little Caesars
09.2014 - Current
- .Oversaw daily store operations, including food prep, inventory management, and equipment maintenance.
- Managed Profit & Loss (P&L) statements, reducing food waste and optimizing payroll costs.
- Hired, trained, and mentored employees on company standards, constantly improving retention.
- Led operational strategies to enhance store performance and customer satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- minimized customer complaints while pursuing perfect customer service
- Ensured 100% compliance with ServSafe, food safety, and health regulations.
- Held Serv Safe certification all years of management
- Propelled store and operations to secure franchise operational success award.
Combat Engineer
US Army
02.2009 - 09.2013
- Combat Engineer / [SPC] | [510 EN Sapper Company]
- Every day life in the military paired with the two tours spent overseas in Afghanistan translates to civilian world as follows...
- Being part of a team
- Being professional / uniform / creating a positive appearance inside and out
- Intensive preparation and planning paired with execution
- Operating heavy equipment
- Management over safety and risk management
- Train and be Trained
- Working under stressful situations
- Being part of the military teaches you core values to serve your life as a moral compass ( Loyalty, Duty, Respect, Selfless Service, Honor, Integrity, and Personal Courage )
Education
High School Diploma -
Canton High School
Canton, MISkills
- Leadership and team building
- Problem resolution
- Operations management
- Efficient multi-tasker
- Effective leader
- Time management
- Training and coaching
- Team leadership
- Customer relations
- Inventory control
- Goal setting
- Motivation
Timeline
General Manager
Little Caesars
09.2014 - Current
Combat Engineer
US Army
02.2009 - 09.2013
High School Diploma -
Canton High School