Devin Whitaker
Lexington,NC
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
Work History
Patient Services Coordinator
Novant Health, Inc
Winston-Salem, NC
04.2017 - Current
- Enhanced patient satisfaction by efficiently scheduling appointments and handling registration tasks.
- Streamlined communication between patients and medical staff, ensuring timely responses to inquiries and concerns.
- Maintained accurate patient records by diligently updating information in the electronic health record system.
- Reduced wait times for patients through effective coordination of appointment schedules with providers.
- Managed sensitive patient data with strict adherence to HIPAA regulations, ensuring privacy and confidentiality at all times.
- Responded effectively to challenging situations involving distressed or dissatisfied patients while maintaining a calm demeanor and positive attitude.
Frame Builder
Atrium Windows & Doors
Lexington, NC
09.2014 - 03.2017
- Improved frame quality by implementing precise measuring techniques and accurate cutting methods.
- Optimized workspace organization by maintaining clean and clutter-free work areas, promoting safety and efficiency.
- Identified opportunities for improvement within the production line which led to reduced lead times and increased output.
Backroom Associate
Sears Roebuck
Winston-Salem, NC
10.2012 - 09.2014
- Enhanced inventory management by efficiently organizing and maintaining backroom storage areas.
- Reduced stock discrepancies by diligently conducting regular inventory audits and reporting findings to management.
- Streamlined the receiving process for incoming shipments, ensuring accurate documentation and timely unloading of merchandise.
- Expedited order fulfillment by accurately picking and packing items according to pick lists and shipping manifests.
Education
High School Diploma -
North Davidson High School
Lexington, NC06.2010
Skills
- Excellent Communication
- Active Listening
- Resource Coordination
- Conflict Resolution
- Decision Making
- Problem Solving
- Computer Proficiency
- Multitasking Abilities
- Providing Information and Resources
- Documenting and Recording Information
Timeline
Patient Services Coordinator
Novant Health, Inc
04.2017 - Current
Frame Builder
Atrium Windows & Doors
09.2014 - 03.2017
Backroom Associate
Sears Roebuck
10.2012 - 09.2014
High School Diploma -
North Davidson High School