Devin Williams
Hutto,TX
Summary
Ambitious Assistant Branch manager with a customer-focused approach and strong desire to learn all aspects of the business. Eager to dive into a profession that nurtures growth from a business and personal aspect. A talented leader, communicator, problem solver, and conflict manager with good multitasking and organizational skills. Willing to tackle test with varying degrees of ambiguity.
Overview
10
10
years of professional experience
Work History
Assistant Branch Manager
Enterprise Holdings Inc., Rent-A-Car
07.2021 - Current
- Trained and developed new team members in alignment with branch service standards and objectives.
- Devised processes to boost long-term business success and increase profit.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Worked 60+ hour workweeks to assist location during staffing shortages.
Cashier
H-E-B Grocery
06.2015 - 07.2021
- Assisted in various store operations including curbside, produce, parking lot attendant and bakery.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
Resident Assistant
Texas State University
08.2018 - 05.2021
- Led and established relationships with groups of over 80 residents on a yearly basis
- Mediated conflicts with roommates to achieve peaceful and fair resolutions.
- Led by example through mature behavior consistent with university regulations and rules.
Education
BBA - Business Management
Texas State University
San Marcos, TX05.2021
Skills
- Critical Thinking
- Time management
- Staff Management
- Administrative and Staff development
- Customer Service
Affiliations
Member of Alpha phi Alpha Fraternity, Inc.
Timeline
Assistant Branch Manager
Enterprise Holdings Inc., Rent-A-Car
07.2021 - Current
Resident Assistant
Texas State University
08.2018 - 05.2021
Cashier
H-E-B Grocery
06.2015 - 07.2021
BBA - Business Management
Texas State University
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