Devindra Singh
Newark,NJ
Summary
Hardworking and passionate job seeker with over six years of experience in customer operations. Eager to obtain a position in a fast paced, team-oriented environment where the accomplishments and experiences as an individual can be utilized to achieve overall company goals.
Overview
6
6
years of professional experience
Work History
E-Commerce Specialist
The Betesh Group
09.2017 - Current
- Tracked and monitored purchase orders via EDI and manually entered.
- Managed allocation strategies to maximize sales and minimize markdowns for complete business.
- Monitored inventory levels for accurate stock-keeping, reducing backorders and maintaining customer satisfaction.
- Manage high volume of SKU entries and data while maintaining a high level of accuracy and consistency across all platforms.
- Process Amazon Business to Business and Direct to Consumer orders.
- Work hand and hand with Division Director and Logistics Department to allocate Amazon B2B orders.
- Update and Manage vendor portals to match ERP system BlueCherry (Amazon, Walmart, Staples, Wayfair, Overstock, etc.)
- Trained new and existing employees on proper protocols, customer service standards, high productivity, and performance metrics.
- Resolved customer concerns and answered questions to meet satisfaction.
Education
Bachelor of Science - Accounting
Rutgers, The State University of New Jersey
Newark, NJ08.2022
Skills
- Team Player
- Team Leadership
- Strong time management and prioritization abilities
- Reliable & Trustworthy
- Quick Learner
- Problem Solver
- Critical Thinker
- Communication and Interpersonal Skills
- Proficient With Database (BlueCherry)
Timeline
E-Commerce Specialist
The Betesh Group
09.2017 - Current
Bachelor of Science - Accounting
Rutgers, The State University of New Jersey
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