Summary
Overview
Work History
Education
Skills
Certification
Languages
Personal Information
Timeline
Generic

DEVIS MANGONGO

Keller,TX

Summary

Detail-oriented professional with exceptional communication and repair skills, adept at navigating fast-paced environments and managing multiple tasks effectively. Proactive in identifying and resolving issues, leading to significant process optimizations and improved team performance. Recognized for strong commitment to supporting team objectives and driving results, ensuring projects are completed on time and to high standards. Passionate about fostering collaboration and innovation within teams to achieve organizational goals.

Overview

1
1
Certification
11
11
years of professional experience

Work History

Appliance Service Technician

Aarons
Fort Worth, TX
01.2025 - 05.2026
  • Executed diagnostics and repairs on diverse appliances, including washers, dryers, refrigerators, electric drills, and portable air conditioners.
  • Completed repairs promptly and processed tickets in company software using warranty or out-of-warranty procedures.
  • Complete an estimate for major repair for out of warranty units and contact the store manager for approval or declined
  • Repair performed on: Whirlpool, GE, LG, Samsung, Element, Pit Boss grill and more.

Tablet Repair Technician

Oxford Solutions{ VIAPATH TECHNOLOGIES}
Grand Prairie, TX
11.2022 - 09.2024

Conducted diagnostic procedures to determine root cause of customer problems and provide accurate repair recommendations.

Repairing different models of tablets.

Replacing different component of tablets such mother board, charging port, power flex, screen, camera, head phone jack and more. Running the unit in the system to pass the company required standard.

Full repairing by using soldering Iron.

HVAC Technician

One Hour Air Conditioning And Heating
Fort Worth, TX
05.2021 - 10.2022
  • Performed preventive maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
  • Performed troubleshooting on HVAC systems to determine root cause of issues.
  • Repaired and replaced capacitors, fan motors, blower motors and installed hard start kits to increase life expectancy of the compressor...
  • Worked overtime, holidays and weekends to accommodate company needs.

Appliance Repair Technician

American Appliance Co.
Euless, Texas
04.2020 - 04.2021
  • Complete repair on variety of home appliances such as washer , dryer, refrigerator, electric grill and dishwasher.
  • Repair performed on Whirlpool, Samsung, LG and GE
  • Performed repairs on a variety of household appliances, ensuring optimal functionality.
  • Diagnosed appliance malfunctions using advanced diagnostic tools and techniques.

Cell Phone Repair Technician Level 2

CTDI - Communications Test Design
Flower Mound, TX
06.2018 - 03.2020
  • Erase customer personal information(CPI) and run devices in the computer by using the company software program, Blanco
  • Removed, fixed and replaced components such as LCD screens, home buttons motherboard, and charging ports.
  • full refurbish of devices for resale
  • De-soldered and re-soldered connections between parts and motherboard.

Assembler

CommScope Technology
01.2017 - 12.2017
  • Assembled components with minimal supervision, exceeding expected project milestones.
  • Completed durable assemblies and subassemblies with hand and power tools.
  • Conducted quality assurance inspections on finished components and identified issues.
  • Followed outlined specifications to implement assembly plans.
  • Obtained appropriate tooling and fixtures for each assembly job.

LCD Repair Tech

SMS InfoComm
02.2015 - 12.2016
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Conducted diagnostic procedures to determine root cause of customer problems and provide accurate repair recommendations.
  • Maintained inventory of repair supplies and ordered parts.
  • Assessed operating conditions and adjusted settings to maximize performance and equipment longevity.

Education

Associate of Science - HVAC

Tech Zone HVAC-R School
Irving, TX
04-2022

Associate of Arts - General Studies

Crowder College
Neosho, MO
05-2013

Skills

  • Analytical problem solving
  • diagnostic skills
  • Safety protocol
  • Proficient in computer applications
  • Equipment testing proficiency
  • Proactive maintenance strategies
  • Client support

Certification

  • Certified HVAC Technician (Tech Zone) April,2022
  • EPA 608: Universal Certificate
  • Registered with: TDLR
  • Posses my own repair tools

Languages

English
Full Professional
French
Native or Bilingual

Personal Information

Title: Cell Phone And Tablet Repair Technician/HVAC-R

Timeline

Appliance Service Technician

Aarons
01.2025 - 05.2026

Tablet Repair Technician

Oxford Solutions{ VIAPATH TECHNOLOGIES}
11.2022 - 09.2024

HVAC Technician

One Hour Air Conditioning And Heating
05.2021 - 10.2022

Appliance Repair Technician

American Appliance Co.
04.2020 - 04.2021

Cell Phone Repair Technician Level 2

CTDI - Communications Test Design
06.2018 - 03.2020

Assembler

CommScope Technology
01.2017 - 12.2017

LCD Repair Tech

SMS InfoComm
02.2015 - 12.2016

Associate of Arts - General Studies

Crowder College

Associate of Science - HVAC

Tech Zone HVAC-R School