Detail-oriented professional with over 12 years in customer support and service. Proven experience in training team members and maintaining workplace safety, contributing to streamlined operations and improved customer satisfaction.
Work History
Customer Service Representative
12 Years 8 Months
Home Depot | 10.2005 - 06.2018
Provided exceptional customer support through effective communication and problem-solving techniques.
Maintained accurate cash drawer and balanced daily sales reports.
Assisted customers with product inquiries, enhancing overall shopping experience.
Built relationships with customers to encourage repeat business.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Trained new cashiers on operational procedures and customer service standards.
Self-motivated, with a strong sense of personal responsibility.
Processed product returns and assisted customers with other selections.