Jashan Singh
Long Beach,California
Summary
Results-oriented sales associate with proven skills in customer service, relationship building, and problem-solving. Proven track record in driving sales and enhancing customer experiences through effective communication and teamwork.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
FMX SERVICES LLC
Los Angeles, CA
01.2021 - Current
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Assisted in training new team members on customer service protocols and software systems.
- Managed high-volume inbound calls while maintaining quality service standards.
- Documented customer interactions accurately to ensure seamless follow-up and resolution tracking.
- Utilized CRM software to track customer data, ensuring timely updates and accuracy of information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Sales Associate
Frontier Communications LYKOS CAPITAL
El Monte, CA
09.2025 - 01.2026
- Engaged with customers proactively to address inquiries and resolve issues in a timely manner.
- Conducted inventory checks regularly, supporting stock management and replenishment efforts.
- Participated in promotional events, effectively communicating product benefits to drive sales engagement.
- Adapted quickly to changing sales strategies and store policies, maintaining operational efficiency during peak hours.
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout operations.
- Increased customer satisfaction by providing exceptional product knowledge and recommendations for various products.
- Collaborated with team members to share best practices, market insights, and product updates for collective success in reaching sales goals.
- Expanded customer base through engaging presentations, persuasive communication skills, and genuine rapport building.
- Promoted brand awareness to potential customers through professional representation of company values, mission, and products.
- Ensured compliance with all company policies and local regulations when conducting sales activities in designated territories.
- Developed strong client relationships through consistent follow-up, addressing concerns, and delivering on promises.
Sales Associate
ALPHA K NET
Rosemead, CA
02.2025 - 08.2025
- Developed rapport with potential clients through effective communication and product knowledge.
- Conducted door-to-door sales presentations to introduce products and services to diverse audiences.
- Adapted selling strategies based on customer feedback and observed preferences during engagements.
- Collaborated with team members to strategize outreach methods and improve sales techniques.
- Trained new hires on best practices for door-to-door sales, enhancing team performance and effectiveness.
- Improved territory coverage by effectively managing time, planning efficient routes, and prioritizing high-potential areas.
Guest Advocate
Target
Alhambra, CA
09.2023 - 01.2025
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Assisted in maintaining store organization, ensuring product displays were visually appealing and accessible.
- Collaborated with team members to achieve operational goals and enhance customer satisfaction.
- Executed transactions accurately at point-of-sale, ensuring a smooth checkout experience for guests.
- Participated in promotional events, supporting initiatives to drive sales and improve brand visibility.
- Engaged with guests proactively, fostering positive relationships to encourage repeat visits and loyalty.
Education
BBA - International Business Management
SAINT LOUIS UNIVERSITY
Saint Louis, MI12-2026
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Goal oriented
- Relationship building
- Cash handling
- Money handling
- Flexible schedule
- Verbal/written communication
- Cash register operation
- Stocking and receiving
- Client service
- Product sales
- Complex Problem-solving
- Upselling
- Retail store operations
- Strategic planning
Call monitoring
Quality assurance
Coaching and mentoring
Staff motivation
Document management
Technical support
Report writing
Account updating
Reporting skills
Computer skills
Typing speed
Building rapport
Call center customer service
Inbound phone calls
Customer support
Product knowledge
Technical troubleshooting
Interpersonal skills
Appointment scheduling
Customer relationship management
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
Timeline
Sales Associate
Frontier Communications LYKOS CAPITAL
09.2025 - 01.2026
Sales Associate
ALPHA K NET
02.2025 - 08.2025
Guest Advocate
Target
09.2023 - 01.2025
Customer Service Representative
FMX SERVICES LLC
01.2021 - Current
BBA - International Business Management
SAINT LOUIS UNIVERSITY