Summary
Work History
Education
Skills
Certifications
Timeline
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DEVLYN BAILEY

DEVLYN BAILEY

Chesapeake Beach,MD

Summary

I am an experienced Sales Associate with a background in retail, high end sales, family-oriented businesses, and hospitality. I have a passion for rapport building and consider myself someone with very high work ethic and above par customer service abilities. I strive to be the best at what I do, and love to solve problems and make sure not only my clients, but my peers also have their needs met. I am an asset to any company that wants a bright personality, exquisite communication skills, and strong customer facing skills.

Work History

GUEST SERVICE AGENT

Silver Cloud Hotel
09.2024 - 01.2026
  • Checked guests in and out
  • Created a welcoming atmosphere for guests during check-in
  • Responded to guest inquiries with accurate information
  • Offered options for customer complaints, concerns, and/or requests
  • Processed payments using POS
  • Handled cash with manual cash drawer
  • Kept lobby and desk area clean and tidy
  • Offered support and guidance to team members

BEAUTY ADVISOR / BRAND AMBASSADOR

Sephora
05.2021 - 09.2024
  • Provided personalized in-store makeup and skincare consultations
  • Guided clients in selecting products tailored to their needs
  • Matched clients' skin tones to desired product shades during consultations.
  • Maintained organized and inviting brand sections to enhance customer experience
  • Handled cash with register

Education

High School Diploma -

Insight School of Washington
Seattle, WA
01-2017

Skills

  • Front desk operations
  • Payment processing
  • Point of sale
  • Customer engagement
  • Customer complaint resolution
  • Interpersonal communication
  • Time management
  • Analytical thinking
  • Technical proficiency

Certifications

  • Washington State Driver's License
  • MAST 13 Server Permit
  • High School Diploma

Timeline

GUEST SERVICE AGENT

Silver Cloud Hotel
09.2024 - 01.2026

BEAUTY ADVISOR / BRAND AMBASSADOR

Sephora
05.2021 - 09.2024

High School Diploma -

Insight School of Washington

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DEVLYN BAILEY