Devon Baran
Woodbury Heights,NJ
Summary
Knowledgeable groomer with solid foundation in managing salon operations and enhancing client satisfaction.
Overview
11
11
years of professional experience
Work History
Salon Manager
The Dog Room
Runnemede, NJ
04.2021 - Current
- Trained and mentored staff on grooming techniques and customer service best practices.
- Oversaw inventory management, including product ordering and stock control procedures.
- Managed client complaints or concerns promptly and effectively.
- Managed daily operations, ensuring efficient workflow and optimal resource allocation.
- Developed and implemented grooming protocols to enhance service quality and customer satisfaction.
Groomer
Wag N' Wash
Cherry Hill, NJ
05.2019 - 04.2021
- Developed strong relationships with clients, fostering trust in the quality and consistency of grooming services provided.
- Mastered time management skills
- Supported team members during busy periods or staff absences, demonstrating adaptability and commitment.
Groomer
PetSmart
Berlin, NJ
08.2015 - 05.2019
- Developed grooming techniques for various breeds, enhancing overall service quality.
- Exceptional customer service and support, as well as top-notch care to each animal.
- Ensured compliance with safety standards and grooming protocols to maintain a safe environment.
Skills
- Excellent multi-tasker
- Organized
- Effective team player
- Time management
- Detail-oriented
- Strong communication skills
- Dependable and reliable
- Problem-solving skills
Accomplishments
Employee of the Month
PetSmart
Awarded May 2019 and September 2019
Timeline
Salon Manager
The Dog Room
04.2021 - Current
Groomer
Wag N' Wash
05.2019 - 04.2021
Groomer
PetSmart
08.2015 - 05.2019
Education
Rowan University
Bachelor of Arts in Law
Minor in Psychology
May 2019