Devon Burrell
Claremont,NH
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
4
4
years of professional experience
Work History
Assistant Branch Manager
Bar Harbor Bank & Trust
02.2024 - Current
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Conducted weekly staff meetings to motivate staff members, address concerns, and questions, plan improvements and evaluate progress toward goals.
- Developed and managed employee schedules, balancing individual requests and requirements with business needs.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Demonstrated knowledge of branch financial products, loans and lines of credit.
Relationship Banker III
Claremont Savings Bank
03.2022 - 02.2024
- Processed customer requests for statements, ordering additional checks, and updating customer personal information in database.
- Answered customer questions and explained available services such as deposit accounts, bonds, and securities.
- Cultivated strong customer relationships by providing tailored advice and services.
- Facilitated customer transactions, including deposits, withdrawals and transfers.
- Assisted customers with completing required forms for opening and closing bank accounts.
- Analyzed customers' financial information to deliver personalized account guidance.
Building Manager
SD Associates
01.2021 - 02.2022
- Coached entire building staff to promote optimal team dynamics while encouraging positive working environment.
- Directed financial operations for building to maintain optimal budget targets.
- Managed and scheduled contract workers who completed building maintenance and upgrades.
- Planned and scheduled general maintenance, major repairs and remodeling projects.
Education
Bachelor of Science - Business Administration
Southern New Hampshire University
Hooksett, NH05.2027
Skills
- Customer Retention
- Relationship building and management
- Staff Management
- Staff Development
- Cash Handling
- Banking
Timeline
Assistant Branch Manager
Bar Harbor Bank & Trust
02.2024 - Current
Relationship Banker III
Claremont Savings Bank
03.2022 - 02.2024
Building Manager
SD Associates
01.2021 - 02.2022
Bachelor of Science - Business Administration
Southern New Hampshire University
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