Summary
Overview
Work History
Education
Skills
Timeline
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Devon Claeys

Salem,WI

Summary

Accomplished Horticulturist and Manager with a proven track record at Lowe's and Menards, enhancing customer satisfaction and streamlining inventory control. Leveraged team leadership and effective communication to mentor staff and resolve issues, boosting team performance and operational efficiency. Expert in employee training and problem-solving, ensuring top-notch service and operational excellence.

Overview

14
14
years of professional experience

Work History

Horticulturist

Lowe's
Brandon, FL
05.2022 - 11.2024
  • Ensured optimal irrigation for garden department plants.
  • Completed day-to-day duties accurately and efficiently.
  • Maintained updated knowledge through continuing education and advanced training.
  • Ensured bay integrity by maintaining accurate product pricing and proper stocking.

Manager

Menards
Sioux Falls, SD
01.2011 - 05.2020
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Delegated work to staff, setting priorities and goals.
  • Resolved customer complaints and issues promptly, maintaining a positive brand image.
  • Enhanced customer satisfaction through the development of a customer service excellence program.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Managed inventory levels to meet demand without overstocking, reducing waste.

Education

Child Development

Gateway Technical College
Kenosha, WI
03-2007

High School Diploma -

East Campus
Waukegan, IL
06-1983

Skills

  • Customer service
  • Inventory control
  • Team leadership
  • Effective communication
  • Problem solving
  • Attention to detail
  • Time management
  • Employee training

Timeline

Horticulturist

Lowe's
05.2022 - 11.2024

Manager

Menards
01.2011 - 05.2020

Child Development

Gateway Technical College

High School Diploma -

East Campus

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Devon Claeys